General Privacy Policy

Duke University Continuing Studies respects your privacy and is committed to providing reasonable efforts to protect your Personally Identifiable Information.

Your Consent. Please read this Privacy Policy carefully. By visiting and using the site, you agree that your use of this site and any dispute over our online privacy policy practices is governed by this notice.  When Duke University Continuing Studies requests Personally Identifiable Information from you on the site, you may choose not to provide that information, but if you decline to provide such information, Duke University Continuing Studies may not be able to provide the requested services.

Duke University Continuing Studies will not share your Personally Identifiable Information with third parties.  However, we reserve the right to disclose your Personally Identifiable Information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our web site, or unless Duke University Continuing Studies determines such disclosure is necessary in good faith to prevent physical threat to you, to others, to the university, and to this site. 

This Privacy Notice discloses the privacy practices of our web site and the type of information collected and the ways that information is used and shared. This Privacy Policy does not apply to information you may provide to us through off-line means such as in-person, phone, fax, or mail, or provided to Duke Continuing Studies from another office of Duke University.

Definitions. Personally Identifiable Information consists of information that is collected when you register for a course/program/event, sign-up for notifications, or when you send emails to Duke University Continuing Studies. This information, which can be used to contact or to identify you, may include, but is not limited to, name, address, phone, email, and depending on the nature of program, may require submission of other identifiable information in order to obtain the services requested.

Non-Personal Information consists of information that is collected regarding your use of our site.  Data may include, but is not limited to, pages visited, order of visits, links clicked, and use of URLs clicked to access our site (referrals). 

Cookies are small text files that are created by a web server and are stored on your computer when you browse a web site. Cookies provide a means whereby web sites that you visit keep track of online patterns and preferences, as well as identify return visitors.

A Program Affiliate is a business or organization where a relationship exists, either contractual or non-contractual, in support of the program initiatives. The relationship is confidential in nature and use of the student's information by that entity is for the intent of supporting that program only.

Information Collected: Non-Personal vs. Personally Identifiable. Duke University Continuing Studies uses Cookies to collect your Non-Personal Information on our site. Gathering information through Cookies is for the sole purpose of improving our service, developing new methods of displaying information, and ensuring the technical functioning of our web site.

If you prefer not to enable Cookies in your web browser, you can control this option by resetting your browser to reset or reject Cookies. Refer to the Help section of your toolbar to make this adjustment.  However, please note that if you reject our Cookies, your functionality of our site may be limited or not work at all for the services you request.

Personally Identifiable Information is used to contact or identify you and is collected when you register for a course/program/event, sign-up for notifications, and send Duke Continuing Studies emails.

Use of Information. Non-Personal Information. Duke University Continuing Studies collects and analyzes this information to evaluate the behavior of users on our site.  Duke University Continuing Studies may share Non-Personal Information, such as user patterns and trends, with Program Affiliates, instructors, and others, such as web designers, to enhance the user’s experience through our site.

  • Personally Identifiable Information. Duke University Continuing Studies uses this information to deliver the services you request or initiate, such as responding to emails and your inquiries, processing your registration in programs, and notifying you by email of future offerings.
  • Duke University Continuing Studies may also retain both Non-Personal and Personally Identifiable information about you and use it for future communications with you.
  • Duke University Continuing Studies will not disclose any Personally Identifiable Information we gather from you on the site, except as set forth in this Privacy Policy, and under the conditions listed below:
  • Duke University. Duke University Continuing Studies will share your Personally Identifiable Information with Duke Information Security in the event of a security breach.
  • Financial. Duke University Continuing Studies may disclose your Personally Identifiable Information to our authorized payment processor in order to help complete a financial transaction that you requested.
  • Program Affiliates.  Affiliates, under the terms of contractual confidentiality agreements, may have limited access to select Personally Identifiable Information which is reasonably necessary for them to perform their roles and provide contractual services in support of Duke University Continuing Studies’ programs. Such services may include, but are not limited to, providing student access to a learning management system and also access to instructors and technical support. Duke University Continuing Studies does not share your Personally Identifiable Information with Program Affiliates, or any other third party, for the purpose of direct marketing.

Analysis and Review. Duke University Continuing Studies may choose to evaluate an educational offering upon completion to identify areas of improvement or success. Criteria for analysis may be based upon, but not limited to, factors such as rates of program completion in relation to education/work experience attained prior to enrolling. Duke University Continuing Studies may share these confidential findings with Program Affiliates or instructors instrumental in supporting the offering. Personally Identifiable Information will only be shared to the extent necessary to perform the review and determine results for shaping future programs.

Information Security.  Information gathered on our site is stored within databases to which only Duke University Continuing Studies staff can access.  Furthermore, in some circumstances and depending on their roles within Duke University Continuing Studies, only select individuals may access key information.

Duke University Continuing Studies has in place commercially reasonable measures to protect the security of the information you provide on our website.  However, no system is without a minimal amount of risk.

Duke University Continuing Studies reserves the right to inactivate or lock accounts at its discretion or if unauthorized access is detected.

Children’s Privacy. Duke University Continuing Studies is committed to protecting the privacy of any student enrolled in our programs. For more information about Duke University Continuing Studies’ Privacy Policy, as it relates to applicants under 13, please refer to Children's Online Privacy Protection.

Links to Other Sites. Links to organizations external to Duke University Continuing Studies or within other departments at the university may be provided on our web site in association with our course/program offerings. If you choose to click on a link to one of these sites, you should review its privacy policy as to how that organization collects and uses your Personally Identifiable and/or Non-Personal Information. Duke University Continuing Studies assumes no responsibility for the privacy practices of these other sites.

Right to Opt Out and Modifying Student Profile. You have the right to opt out of receiving all further marketing communications from Duke University Continuing Studies or you can define your preferred method(s) of contact. To exercise your choices, you can mark your preferences on your student profile or contact us at the address indicated at the end of this policy.  However, communications from Duke University Continuing Studies about your account/transactions are not available for opt out status.

If you wish to modify information on your student profile, you may do so by logging into the student portal, located on the Duke University Continuing Studies site (learnmore.duke.edu) with your password. If you have trouble accessing your student profile, contact our registration office. Please note that, although you can modify your account, the account itself cannot be deleted once established.

Privacy Policy Updates. Updates to our Privacy Policy will be posted on this site and dated. They are effective immediately upon posting.  Duke University Continuing Studies reserves the right to modify, add, or delete policies. If you have any privacy-related questions, you may contact us using any of the following methods:
Email: learnmore@duke.edu
Mailing Address:
Duke Continuing Studies
Box 90700
Durham, NC 27708-0700

Phone:  (919) 684-6259 or toll-free: (866) EDUDUKE (338.3853)
Fax:  919.681.8235

December 17, 2015