Chalkboard diagram of HR at the center of business operations

Human Resources CE Courses Online

SHRM Preferred ProviderThis self-paced, online program is designed for HR professionals seeking continuing education hours toward their SHRM-CP/SCP, PHR or SPHR certification and will teach students the basics of managing the benefits and policies that support an effective staff.

Online Access can range from 30-180 days depending on whether a course is purchased individually or multiple courses are grouped as a package. Upon completion, students will earn a certificate that provides 14 CE credits/PDCs they can apply towards their industry certification. 

Courses Available

  • Introduction to Human Resource Management
  • Compensation (3.5 credits)
  • Employee Selection (3 credits)
  • Equal Employment Opportunity (2.5 credits)
  • Performance Management (3 credits)
  • Talent Management and Career Development (2 credits)

Product Demo

For access to a product demo send an email to lynn.lieberman@duke.edu with your name and email address in the body of the email. 

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Curriculum & Course Details

The following online HR CE courses are HRCI and SHRM approved for CE credits or PDCs and require no textbooks or prerequisites.

The specifics of each course and the package of courses are listed below.

Online HR CE Course Package
HRCI and SHRM approved for CE credits or PDCs: 14
Estimated Hours to Complete: 15-25
Access: 180 days
 
Package qualifies for a discounted tuition. 
 
An effective human resource management strategy is a valuable asset to any company, but those running small businesses often cannot justify designating a full-time HR professional to manage employee relations, compensation, policy-making, performance management, and employee appraisals.
 
This package of courses will teach students the basics of managing the benefits and policies that support an effective staff. What does an employer need to know about anti-discrimination regulations? What are the key aspects of pay policies? How can employers avoid the traps of the employee selection process? In this package of courses students will discover the answers to these and other important questions. 
 
Online courses included in this package:
 
  • Introduction to Human Resource Management
  • Compensation
  • Employee Selection
  • Equal Employment Opportunity
  • Performance Management
  • Talent Management and Career Development
 

Individual Online Courses

 
Compensation
HRCI and SHRM approved for CE credits or PDCs: 3.5
Estimated Hours to Complete: 3-5
Access: 30 Days
 
In this course, students will consider the many issues surrounding the key aspects of pay policy: legal requirements, pay equity within an organization, competitive pay within the relevant industry, how and when to grant raises, and different ways payment can be structured.
 
 
 
Employee Selection
HRCI and SHRM approved for CE credits or PDCs: 3
Estimated Hours to Complete: 3-5
Access: 30 Days
 
In this course, students will learn about the process of selecting the best candidate from a large, diverse pool of high-quality applicants. Based on D. Quinn Mills' book, Principles of Human Resource Management, the course discusses how to conduct an effective job interview, asking questions that elicit relevant information, and avoiding questions that might be seen as discriminatory. Students will also consider how to discover more about a candidate through the use of reference checks, background checks, and testing.
 
 
Equal Employment Opportunity
HRCI and SHRM approved for CE credits or PDCs: 2.5
Estimated Hours to Complete: 2-4
Access: 30 Days
 
In this course, students will learn about many of the major employment laws, Equal Opportunity issues, and the anti-discriminatory regulations employers must be aware of in hiring, promoting, and firing employees.
 
 
Performance Management
HRCI and SHRM approved for CE credits or PDCs: 3
Estimated Hours to Complete: 3-5
Access: 30 Days
 
This course considers the different elements of performance management. In its broadest sense, "performance management" is what every good manager does every day: Makes sure employees know what they need to do to achieve the organization's goals, checks to make sure the employees are doing those things, praises employees for doing the right things, and uses constructive criticism when that is not the case. A formal performance management system simply makes sure all those management tasks get done consistently across an organization.
 
 
Talent Management and Career Development
HRCI and SHRM approved for CE credits or PDCs: 2
Estimated Hours to Complete: 3-5
Access: 30 Days
 
Drawing on material from Harvard Business School professor D. Quinn Mills' book, Principles of Human Resource Management, this course covers the challenges and issues that organizations face in developing and retaining their employees.
 
 
Introduction to Human Resource Management
HRCI and SHRM approved for CE credits or PDCs: 0 (There are no HRCI credits offered for this course.) 
Estimated Hours to Complete: 3-5
Access: 30 Days
 
Human Resource Management includes the vital tasks of recruiting, screening, interviewing, training, appraising, disciplining, rewarding, and developing the employee—both for business and non-profit enterprises.
 
Since all managers (especially line managers) have HR responsibilities, it is important that they have an understanding of the key concepts of this increasingly important function, especially since many decisions they make about employees have possible legal ramifications.
 
The course draws on material from Harvard Business School professor D. Quinn Mills' book, Principles of Human Resource Management.
 
 
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Requirements

Eligibility

  • Be at least 18 years of age.
  • Possess word processing and internet skills.
  • Be fluent in the English language (including reading and writing).
  • Have a familiarity with how online programs work and comfort in using them.
  • Be computer literate, have reliable internet access and a valid email account.  (Please note personal email accounts are preferred as they are less likely to trigger fire walls and spam filters.)
  • Meet the computer technical requirements specifications listed below..

Admission is discretionary. The office of Duke Continuing Studies, Professional Certificate Programs, requires students be a least 18 years of age and meet minimum suitability standards. Students are not matriculated Duke University students and university student privileges do not apply to Continuing Studies students.

Duke Continuing Studies reserves the exclusive right, at its sole and absolute discretion, to withhold registration or require withdrawal from the program of any student or applicant.

Certificate requirements

In order to earn a certificate of completion from Duke Continuing Studies and qualify to receive IACET CEU credit from HRCI learners must achieve an average test score of at least 70% and complete the program in the timeframe allotted for that course/package.  Learners will have a maximum of three attempts at all graded assessments.  Upon successful course completion, a printable certificate from Duke University Continuing Studies will be available for download for up to six months.

No extensions will be granted.  Courses/package not completed within the allotted access timeframe must be repurchased and started again.

Technical requirements

Operating System:

  • Windows XP SP2 or newer
  • Mac OS 10.4.11 or higher
  • Linux/Unix (any recent version)

Hardware:

  • 1 Ghz or faster CPU
  • 512 MB RAM
  • video card
  • sound card and headphones or speakers (some assignments have audio components)

Software:

  • Microsoft Office 97 (or newer) or comparable office suite such as Open Office (free download available at http://www.openoffice.org/)
  • Adobe Flash Player 9 or greater (free download available)
  • Adobe Reader/Acrobat Reader 7.0 or greater (free download available)

Web Browser:

  • Microsoft Internet Explorer 7 or greater
  • Firefox 3.6 or greater (free download available)
  • Netscape, Safari, Opera, Chrome, and other web browsers may work, however may not render all features of the course(s)
  • Cookies must be enabled
  • JavaScript must be enabled

Internet:

  • Reliable internet connection
  • E-mail account (to be able to register and to receive e-mail from the system regarding registration, course status, etc.)
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Schedule & Registration

Registration

Registration is ongoing; therefore students can begin the program when it is convenient for them!  Registration is not available June 24 - June 30 anually due to the close of the fiscal year for the university.

Note: our enrollment/registration system is a separate external system from that used for your online training and therefore access to online materials is not an automated process upon your registration and subsequent payment. Please allow a time delay of up to 5 business days to receive details via email regarding online access. This delay will not impact your “allotted” completion time for the program.

Enrollment steps

  1. Register for course, courses or package using the links provided below.
  2. Receive an email from the program manager within five business days containing details about how to access the MindEdge web portal.
  3. Log-in and begin coursework.

Registration Methods

  1. REGISTER ONLINE: choose one or more individual courses or the package of courses and register using a credit card with our secure, real-time registration system. Add the course to your shopping cart and follow the instructions for checking out.
  2. Register by Phone at 919-684-6259 or 1-866-edu-Duke during our business hours (Monday through Friday, 8:00am to 5:00pm EST).  Please note that loan applicants or students who plan to use the payment plan must call to register.
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Frequently Asked Questions

Is this program offered online only?

Yes, this program is exclusively offered online and is self-paced.  No classroom HR CE programs are currently available.

Who should take this course? 

This course is designed for HR professionals desiring to earn CE credits for their human resources credential (PHR, SPHR, GPHR, SHRM-CP or SHRM-SCP). Individuals with little or no HR experience may also enroll in these courses, but CE credit through HRCI or SHRM would not be applicable. 

Is the curriculum based upon the laws of the United States?

Yes, this curriculum reflects U.S. laws and regulations. However, anyone with a PHR, SPHR, GPHR, SHRM-CP or SHRM-SCP credential can enroll in these courses to earn HRCI credits or SHRM PDCs.

Do I have to log on a certain times on certain days?

No, these courses are completely self-paced so students may schedule their coursework as they so desire within the allotted access time.

When is registration open?

Students may register anytime except between June 24 and June 30th annually due to the close of the fiscal year for the University.

Is access to a computer required during this program?

This is an exclusively online program and access to a reliable computer is required for the duration of the program. 

How long do students have access to each online course?

Students will have access to each individual course for 30 days from the date they receive an email with their passcode.  Students who register for the entire course package will have access to the entire package for 180 days.

How long does each course take to complete?

Each individual course is estimated to take between 2 and 5 hours to complete.  The entire package of courses is estimated to take between 15 and 25 hours to complete. Completion time will vary by student.

After registering, when will students receive additional program details?

Registered students will receive web access information via email from Duke Continuing Studies within five business days from the date of their registration (excluding Duke holidays). 

Are extensions granted to students who request them?

No.  Sufficient time to complete coursework has been given, and therefore no extensions will be granted.  If a course is not finished and a student wants to re-enroll to complete it, they will have to purchase the course/package again and restart the training from the beginning of the course. 

What are the technical requirements for this program?

See the Requirements section.

How do students earn a certificate of completion from Duke Continuing Studies?

Students who complete all assignments with a average minimum score of 70% within the given time frame and pay tuition in full (upon registration) will receive a certificate of completion from Duke Continuing Studies. The certificate is downloadable, for up to six months, after the course is completed.

Upon completion of one or more courses how do students get verification of their CE credits?

Duke Continuing Studies will issue a certificate of completion when a student completes the course they are enrolled in.  The certificate will state the HRCI credits or SHRM PDCs earned and can be used as proof of completion when submitting paperwork to HRCI or SHRM for recertification. The student, not Duke Continuing Studies, is responsible for submitting CE credits/PDCs to either organization.

Will the Duke Continuing Studies staff assist me in finding a position?

It is incumbent upon the student to seek his/her own employment through their own endeavors. Duke Office of Continuing Studies provides no assistance with job search, career placement and/or internships nor make any claim or warrant this program will result in obtaining a position of a result of completion.

While we can’t guarantee you a position will be obtained, we can assure you that you will receive excellent training.

What is the refund policy for these courses?

There are no refunds given for online courses.

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Tuition & Funding Sources

Tuition

$95 per course, $435 for course package

Funding Sources

Our Professional Certificate programs are non-credit (not degree applicable); therefore, they are NOT eligible for federal education loans. DO NOT SUBMIT FAFSA FORMS for these programs. Some of our programs may offer payment plans. Please see individual program web pages for those details.

No loans (Wells Fargo Graduate loan, Sallie Mae Smart Option Undergraduate loan, etc.) can be construed to imply any degree-seeking status for students of Duke Continuing studies. Duke Continuing Studies courses are non-credit.

Duke Continuing Studies (DCS) will not certify (approve) loan amounts greater than the amount of the tuition regardless of the amount approved by the lending agency. DCS reserves the right to reject any loan which exceeds the tuition amount. DCS will not be responsible for refunding monies in excess of the tuition. Students needing to secure loan funding for books or other items in relation to the program are responsible for making separate loan arrangements with the funding agency. No loan funds will be refunded to the student.

Should a student choose to borrow less than the tuition amount, the balance must be paid prior to the close of the registration period.

Loan Options

Your local bank may offer other options for loans or a "line of credit" service. Contact your bank for more information on financing choices.

Other Funding Sources

The funding options listed below may not be applicable to all programs at this time. Please contact the organization offering the funding to see if you qualify and if the funds can be used for the program in which you are interested.

Sallie Mae Smart Option Loan

To apply for this private student loan, visit Sallie Mae’s website, select the Undergraduate Student Loan and then click Apply Now.   The following application should populate with the pertinent information for Duke Continuing Studies.

•    Scroll over Student Loans on the top of screen
•    Select Smart Option Student Loan under Undergraduate Student Loans
•    Click Get Started
•    Fill out Student General Information
•    Fill out Permanent Address
•    Fill out School Information

•    DUKE PROFESSIONAL CERTIFICATES, DURHAM, NC, 00292099 should already have populated for the school
•    Select Certificate for Degree/Certificate of Study
•    Select your Specialty or select Other if it is not shown in the options
•    Select Half Time for Enrollment Status
•    Select Certificate/Continuing Ed for Grade Level
•    Enter your Academic Period of the Loan
•    Enter your Anticipated Graduation / Completion

•     Follow the remaining loan application prompts

Wells Fargo Graduate Loan

For information on the Wells Fargo Graduate Loan, please see this Disclosure document. To apply for this loan, visit Wells Fargo. Duke Continuing Studies will be required to certify your loan application for the Graduate Loan should you be approved by Wells Fargo.

You will need to enter the following information after clicking on Apply Now in the Before Starting Your Application section:

  • Find a loan for: Graduate School Expenses
  • I am a: Student
  • School state: North Carolina
  • School name: please type Duke University Continuing Education
  • Grade Level: Beyond 3rd Year Graduate
  • Field of Study: Undecided or select Other and type in the field of study
  • Citizenship: Select as appropriate

Duke Hospital Employees

Duke University Hospital employees may be eligible for support from the Employee Development Initiative (EDI), which helps employees pay for short-term career-related programs, workshops, and seminars. For more information, visit the Employee Development Initiative site or call Duke Hospital Human Resources at (919) 668-2170.

Workforce Investment Act

The WIA provides professional and basic skills training services to those who have been unable to find employment. Please keep in mind that this process can be lengthy, so plan to apply well in advance of the program start date.  For more information on eligibility, the application process, or to find your local Workforce Development Board, visit the NC JobLink Career Center website.

AmeriCorps

AmeriCorps Education Awards are available only for AmeriCorps volunteers and can be used for educational expenses for non-degree courses, such as Continuing Education courses offered by qualified schools. For more information on qualified schools and programs, contact the National Service Trust at 1-800-942-2677, or visit the FAQ page of the AmeriCorps website.

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Policies & Procedures

Refunds for Online Courses

There are no refunds or cancellations for online courses.

Extensions

No extensions will be granted. Students who require additional time to complete the course(s) they registered for will be responsible for re-registering and paying for the course in full for a second time.

Tax Deductions

Course fees and expenses are sometimes tax deductible. Please consult an accountant concerning this matter. Non-credit programs at Duke Continuing Studies do not generate 1098-T forms, in accordance with the following IRS guideline:

Instructions for Forms 1098-E and 1098-T published by the Department of the Treasury, Internal Revenue Service, states “You do not have to file Form 1098-T or furnish a statement for: Courses for which no academic credit is offered, even if the student is otherwise enrolled in a degree program…”

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