Image of puzzle pieces

The connections I made will continue for years, and these are people who are in the same industry.

Tykiesha S., 2015

Human Resource Management

The Duke HR Management (SHRM-CP and SHRM-SCP certification preparation course) program is a 35 hour course designed primarily for individuals seeking credentials that focus on identifying and testing the knowledge and practical real-life experiences HR professionals around the world need to excel in their careers today.  The course is held in both Raleigh and Durham twice per year (March and September) over 10 week nights; a four-day intensive offering is also available each winter. 

The HR Management program is taught by SHRM-CP and SPHR certified instructors with at least 10 years of experience in the industry.  Instructors use the official SHRM Learning System for SHRM-CP/SHRM-SCP that includes five modules covering the comprehensive SHRM Body of Competency and Knowledge™ (SHRM BoCK™) so students learn everything needed for the SHRM-CP or SHRM-SCP exam.  Key topics include: People, Organization, Workforce, Strategy and HR Behavioral Competencies.

The SHRM Learning System® for SHRM-CP/SHRM-SCP preparation, used in the Duke program, also features an Online Learning Center, which offers a wealth of supplemental study materials including:

  • Assessment – Identify topics you already know and those areas that require more time and attention.
  • Tests – Test your situational judgment, knowledge and comprehension with more than 1,000 questions.
  • Post-test – Gain experience with the SHRM-CP/SHRM-SCP exam format by completing the post-test that mimics the certification exam in style, function, timing and weighted topics.
  • Online Resource Center – Download flashcards (printed or online) and access HR updates, related links, feedback feature and more.

  
Why Choose the Duke HR Management preparation program?

  • Taught by certified instructors and industry practitioners
  • Experienced in offering Human Resource exam preparation programs for over a decade
  • Only SHRM recognized “university” in Raleigh-Durham to offer SHRM-CP/SHRM-SCP exam preparation program
  • Provides 18 months of online access to practice exercises/tests from program start date
  • Conveniently offered in an evening format  in two locations: Durham and Raleigh
  • Awards a certificate of completion from Duke University

Who should attend?

  • Experienced HR Professionals desiring an exam preparation course for the SHRM-CP/SHRM-SCP exams
  • HR professionals wanting to enhance their education or to update their HR knowledge

This program is not a substitute for a general course of HR study.

Topics covered are intended for review by experienced HR professionals.

more: expand to show more details about this program
less: collapse to show fewer details about this program

Curriculum & Course Details

The SHRM Learning System for SHRM-CP/SHRM-SCP includes five modules covering the comprehensive SHRM Body of Competency and Knowledge™ (SHRM BoCK™) so students learn everything they need for the SHRM-CP or SHRM-SCP exam. 

People

  • Talent Acquisition & Retention
  • Employee Engagement
  • Learning & Development
  • Total Rewards

Organization

  • Structure of the HR Function
  • Organizational Effectiveness & Development
  • Workforce Management
  • Employee Relations
  • Technology & Data

Workforce

  • HR in the Global Context
  • Diversity & Inclusion
  • Risk Management
  • Corporate Social Responsibility
  • Employment Law & Regulations (U.S. only)

Strategy

  • Business & HR Strategy

HR Behavioral Competencies

  • Leadership & Navigation
  • Ethical Practice
  • Business Acumen
  • Relationship Management
  • Consultation
  • Critical Evaluation
  • Global & Cultural Effectiveness
  • Communication
show the curriculum
hide the curriculum

Certification

To earn the SHRM Certified Professional (SHRM-CP™) or SHRM Senior Certified Professional (SHRM-SCP™) designation students will also have to meet other qualifications of education, experience and pass a for-fee national exam.

To determine years of experience required based upon level of education, see chart below. Visit the SHRM website for the most up to date certification information:

Credential
Less than a Bachelors Degree
Bachelor's Degree
Graduate Degree
HR-Related Degree
Non-HR Degree
HR-Related Degree
Non-HR Degree
HR-Related Degree
Non-HR Degree
SHRM-CP
3 years
in HR role
4 years
in HR role
1 year
in HR role
2 years
in HR role
Currently
in HR role
1 year
in HR role
SHRM-SCP
6 years
in HR role
7 years
in HR role
4 years
in HR role
5 years
in HR role
3 years
in HR role
4 years
in HR role
Or you are eligible to sit for the SHRM-SCP exam after one SHRM-CP recertification cycle.
  • Applicants must show that they are working in an HR role for more than 1,000 hours within a calendar year, which equates to 1 year of experience
  • HR experience can be in an exempt or non-exempt capacity
  • SHRM membership is not required to attain the new SHRM certification

Certification Exam

The Duke certificate program, based upon the SHRM Learning System® for SHRM-CP/SHRM-SCP Certification Preparation, will prepare you for either the SHRM Certified Professional (SHRM-CP™) or SHRM Senior Certified Professional (SHRM-SCP™) certification exams. 

Course content reflects the general body of competency knowledge. This course of study will in no way guarantee or assure success on the exam.  Students must use the most recent edition of the SHRM® educational products for this course, and may not use outdated materials. 

Completion of this certificate program, while excellent preparation for the exam, does not guarantee success on the certification exam.  It is incumbent upon the student to dedicate additional study time outside of the classroom to prepare for the national exams.

The national certification exams are given twice yearly. The Spring exam is given May through July and the Winter exam is given December through February.  Students who plan to sit for either exam need to apply for the exam via the SHRM website as they administer the exam.

Duke University Continuing Studies has no affiliation with exam registration.  It is the responsibility of the student to contact the SHRM Certification Commission and adhere to exam registration deadlines and processes.

Admission to and completion of the Duke HR Certificate Program does not guarantee eligibility for the SHRM-CP/SHRM-SCP exams. The SHRM Certification Commission governs the policies, processes and administration of the national examinations and does require a minimum level of work experience to qualify for the exams based upon education level. Prospective students to the Duke HR Certificate Program whose intent is to sit for either the SHRM-CP or SHRM-SCP examination should consult with SHRM to ascertain if they meet the exam eligibility work experience and education requirements.

show the certification information
hide the certification information

Requirements

Eligibility

  • Fluency in English (including reading and writing)
  • Understanding that curriculum is based upon US laws and practices
  • Minimum one year work experience as a human resources professional
  • Computer literacy
  • Access to a computer as testing is completed online
  • Valid email account
  • Tuition paid in full prior to start of program

*Eligibility requirements for SHRM-CP/SHRM-SCP exams differ from requirements to enroll in this program.  Visit the SHRM website for the most current information.

Admission is discretionary. Duke Continuing Studies-Professional Certificate Programs- requires students be a least 18 years of age and meet minimum suitability standards. Students are not matriculated Duke University students and university student privileges do not apply to Continuing Studies students.

Duke Continuing Studies reserves the exclusive right, at its sole and absolute discretion, to withhold registration or require withdrawal from the program of, any student or applicant.

Certificate requirements

To earn a certificate of completion from Duke Continuing Studies* the following requirements must be met:

  • Complete all non-graded/graded activities/assignments according to deadlines set by instructor
  • Achieve a minimum score of 80% on all graded assignments and the final exam
  • Attend 90% of the program (one absence allowed)
  • Pay tuition

*The Duke certificate of completion is noncredit and does not apply toward a degree.

show the requirements
hide the requirements

Schedule & Registration

Schedule

Human Resource Management - Durham

Mondays, 6:00 pm - 9:30 pm
Starts 3/7/2016 and ends 5/16/2016 
Duke University - Smith Warehouse (free parking permits provided)

Human Resource Management - Raleigh

Wednesdays, 6:00 pm - 9:30 pm
Starts 3/9/2016 and ends 5/18/2016
William Peace University (free parking - no permit required)

Registration

Private loans are an option for students who do not wish to pay in full with registration. Please note all funding must be approved and paperwork completed prior to the program start date. See Funding Sources below.

Registration Methods

  1. REGISTER ONLINE: choose our Durham Program (section 001) or Raleigh Program (section 002) and register using a credit card with our secure, real-time registration system.  Add the course to your shopping cart and follow the instructions for checking out.
  2. Register by Phone at 919-684-6259 or 1-866-edu-Duke during our business hours (Monday through Friday, 8:00am to 5:00pm EST).  Please note that loan applicants must call our office to register.

 

show the schedule and registration
hide the schedule and registration

Frequently Asked Questions

Who should take this course?

This course is designed for experienced HR professionals desiring an exam review course for the SHRM-CP/SHRM-SCP exams.  Students interested in a general course of HR study might want to consider the Essentials of Human Resources program also offered through Duke Continuing Studies.

Is the cost of books and parking permits included in the cost of tuition?

Yes, the official SHRM Learning System® for SHRM-CP/SHRM-SCP preparation books and one parking permit per student (for the Duke campus) are included in the cost of tuition.  Permits will be distributed on the first day of class and must be returned on the last day of the program as they will be used again for other offerings.  

What books are included with this program? 

This program utilizes the official SHRM Learning System® for SHRM-CP/SHRM-SCP preparation put forth by the Society for Human Resource Management (SHRM).  

What are the education requirements for this program? 

At least one year of HR experience and a Bachelor’s degree is recommended. See the eligibility chart in the Certification section.

What is the difference between the SHRM-CP and SHRM-SCP designations? 

The SHRM-CP is designed for HR professionals whose primary responsibilities focus on HR program implementation, are tactical and operational in nature and function primarily within the HR department.  

The SHRM-SCP, on the other hand, is designed for HR professionals whose primary responsibilities involve designing and planning HR policies and strategies and whose decisions have an impact both within and outside the organization.

After registering, when will I receive additional program details?

Registered students will receive additional program details via email prior to the start of the program.

Is access to a computer required during this program? 

There are required online components to the curriculum therefore students must have regular access to a computer outside of the classroom during the length of the program.  Computers are not required for time spent in the classroom.

After registering, when will I be able to pick up my books? 

Books will be available for pick up the week before the start of the program.  Students will receive an email with details regarding pick up times and location.  If a student is unable to pick up their books prior to the start of the program, the Program Manager will have them available on the first night of class.

How much time should I plan to spend on homework and/or online assignments outside of the classroom? 

The SHRM Learning System® for SHRM-CP/SHRM-SCP preparation consists of five modules that vary in length; each module is, on average, over 200 pages and will need to be read over the course of one to two weeks in most cases.  In addition, online tests are required to be completed each week.  

How often is this program offered?

This program is offered twice per year, once in the spring and once in the fall (typically February and September).  Registration typically opens two months prior to the start of the program.

How do I earn the certificate of completion from Duke Continuing Studies?

Students who participate in and complete all non-graded activities/assignments, achieve a minimum score of 80% on all graded assignments and the final exam, as well as attend 90% of the program (one absence allowed), and pay tuition in full prior to the program start will receive a certificate of completion from Duke Continuing Studies.

Will I be certified as SHRM-CP or SHRM-SCP when I complete this program? 

No. You will not be “certified” as SHRM-CP or SHRM-SCP upon completion of the Duke program. You will receive a completion “certificate” acknowledging that you have met the requirements of the program.

Certification as a SHRM-CP or SHRM-SCP requires passing a national examination and meeting other criteria. For more information on either designation, please visit SHRM Certification Commission online at http://www.shrmcertification.org/

 Will I pass the SHRM-CP or SHRM-SCP exam after taking this class?

Completion of this certificate program, while excellent preparation for the exam, does not guarantee success on the certification exam itself. It is incumbent upon the student to dedicate additional study time outside of the classroom to prepare for the national exams.  Furthermore, students must use the most recent edition of the SHRM® educational products for this course, and may not use outdated materials.

After completing this program, am I eligible to apply for the SHRM-CP/SHRM-SCP exam? 

Not necessarily.  It is not mandatory for students to complete the Duke program or any other education program in order to qualify for the SHRM-CP or SHRM-SCP exam.  However, the material covered in the Duke program will help to prepare individuals who seek to apply for the exam.  Visit SHRM at http://www.shrmcertification.org/ for further details on exam eligibility requirements.

Are the certification exams (SHRM-CP/SHRM-SCP) offered through Duke Continuing Studies? 

No.  Students who plan to sit for either the SHRM-CP or SHRM-SCP exam need to apply for the exam through the SHRM Certification Commission as they administer the exam. (See http://www.shrmcertification.org/) Duke University Continuing Studies has no affiliation with exam registration.  It is the responsibility of the student to contact SHRM and adhere to exam registration deadlines and processes. 

Will the Duke Continuing Studies staff assist me in finding a position?

It is incumbent upon the student to seek his/her own employment through their own endeavors. Duke Office of Continuing Studies provides no assistance with job search, career placement and/or internships nor make any claim or warrant this program will result in obtaining a position of a result of completion.

show the frequently asked questions
hide the frequently asked questions

Instructors

Kim Freeman, SPHR, SHRM-SCP 

Kim Freeman is a Human Resources Professional with over 15 years of experience in a variety of industries: Banking, Healthcare and Retail. She earned a Bachelor's degree in Business Administration from North Carolina Wesleyan College and a MBA with a concentration in Human Resources from the Ashford University.

 

Cathy Graham, MHROD, SHRM-SCP, SPHR, CCP, ACC

Cathy Graham is a Human Resource Consultant, Blogger and Executive Coach through her firm Workplace Navigator. She has extensive Human Resource leadership experience in manufacturing, finance, and hospitality industries. In addition she has taught Human Resource courses at the college level. She earned her Bachelor's degree from Cornell University and a Master's in Human Resource and Organization Development from the University of San Francisco.

John Kuhls, SPHR, SHRM-SCP, IPMA-CP

John Kuhls has extensive Human Resources leadership experience in a variety of organizations, ranging from large to small and across various industry sectors in both the private and public sectors.  These include Electronic Data Systems (EDS), Kodak, and additional international experience while living and working in Stuttgart, Germany for a global telecommunications company.  John has served as Director of HR for Wake County Government in Raleigh; North Carolina’s Department of Revenue; and the City of Fayetteville.  He holds a Bachelors degree in Computer Science and obtained his MBA from Rochester Institute of Technology.  He believes in lifelong learning and is an active member in SHRM.

Sandy Lewis, SHRM-SCP, SPHR, MAPP

Sandy Lewis is a Human Resources consultant and Executive Coach through her firm, Positive Shift, LLC. She has over 25 years of experience in Human Resources and business leadership in finance, high tech, life sciences, professional services and non-profit organizations. Sandy also teaches Psychology and is one of 300 people in the world with a Master of Applied Positive Psychology (MAPP) degree from the University of Pennsylvania.

Jerilyn Meckler, MLHR, SPHR, SHRM-SCP 

Jerilyn Meckler brings over 20 years of human resource experience, in both public and private sectors, and across industries such as medical, manufacturing, high tech, distribution, supply chain, and telecommunications.  Currently the VP of HR at Bell and Howell, she has also held leadership positions at Time Warner Cable, ModusLink Global Solutions, and America Online. During her career, she has gained significant experience in all aspects of HR, including extensive international experience.

Jerilyn has a Bachelors degree in Organizational Communication from Ohio University (Psychology minor), a Masters degree in Labor and Human Resources from The Ohio State University, is a certified Lean Sigma Blue Belt, and a Certified Business/Executive Coach through the University of Georgia.  She currently serves on the Board of Directors for the North Carolina Society for Human Resource Management (NCSHRM) as Director of Workforce Development and has served in a variety of roles on the Board of Raleigh-Wake Human Resource Management Association (RWHRMA).

show the instructors
hide the instructors

Tuition & Funding Sources

Tuition

$1445

Books included in cost of tuition. Directions and other details, including book retrieval prior to class, will be emailed prior to the program start date.

Funding Sources

Our Professional Certificate programs are non-credit (not degree applicable); therefore, they are NOT eligible for federal education loans. DO NOT SUBMIT FAFSA FORMS for these programs. Some of our programs may offer payment plans. Please see individual program web pages for those details.

No loans (Wells Fargo Graduate loan, Sallie Mae Smart Option Undergraduate loan, etc.) can be construed to imply any degree-seeking status for students of Duke Continuing studies. Duke Continuing Studies courses are non-credit.

Duke Continuing Studies (DCS) will not certify (approve) loan amounts greater than the amount of the tuition regardless of the amount approved by the lending agency. DCS reserves the right to reject any loan which exceeds the tuition amount. DCS will not be responsible for refunding monies in excess of the tuition. Students needing to secure loan funding for books or other items in relation to the program are responsible for making separate loan arrangements with the funding agency. No loan funds will be refunded to the student.

Should a student choose to borrow less than the tuition amount, the balance must be paid prior to the close of the registration period.

Please note that DCS will not certify amounts that include separate fees for books, materials, etc.  Should you choose to borrow less than the amount of the program, you are responsible for paying the balance prior to the program start date.

Loan Options

Your local bank may offer other options for loans or a "line of credit" service. Contact your bank for more information on financing choices.

Other Funding Sources

The funding options listed below may not be applicable to all programs at this time. Please contact the organization offering the funding to see if you qualify and if the funds can be used for the program in which you are interested.

Sallie Mae Smart Option Loan

To apply for this private student loan, visit Sallie Mae’s website, scroll down, and select the Career Training Smart Option with the repayment option you prefer. Then enter the following information as needed:

  • State: North Carolina (Even if you don’t live in North Carolina, you will enter this because it is the location of Duke University.)
  • School: Duke Professional Certificates
  • Grade Level: Continuing Education/Career Training
  • Enrollment Status: Half Time
  • Degree being pursued: Certificate
  • Amount of Loan: Be aware that Duke Continuing Studies is only able to certify the loan amount up to the cost of tuition for the program in which you are enrolling. You may choose to borrow less than the full tuition amount.

Wells Fargo Graduate Loan

To apply for this loan, visit Wells Fargo. Duke Continuing Studies will be required to certify your loan application for the Graduate Loan should you be approved by Wells Fargo.

You will need to enter the following information after clicking on Apply Now in the Before Starting Your Application section:

  • Find a loan for: Graduate School Expenses
  • I am a: Student
  • School state: North Carolina
  • School name: please type Duke University Continuing Education
  • Grade Level: Beyond 3rd Year Graduate
  • Field of Study: Undecided or select Other and type in the field of study
  • Citizenship: Select as appropriate

Duke Hospital Employees

Duke University Hospital employees may be eligible for support from the Employee Development Initiative (EDI), which helps employees pay for short-term career-related programs, workshops, and seminars. For more information, visit the Employee Development Initiative site or call Duke Hospital Human Resources at (919) 668-2170.

Workforce Investment Act

The WIA provides professional and basic skills training services to those who have been unable to find employment. Please keep in mind that this process can be lengthy, so plan to apply well in advance of the program start date.  For more information on eligibility, the application process, or to find your local Workforce Development Board, visit the NC JobLink Career Center website.

AmeriCorps

AmeriCorps Education Awards are available only for AmeriCorps volunteers and can be used for educational expenses for non-degree courses, such as Continuing Education courses offered by qualified schools. For more information on qualified schools and programs, contact the National Service Trust at 1-800-942-2677, or visit the FAQ page of the AmeriCorps website.

show tuition and payment options
less tuition and payment options

Policies & Procedures

Refund Policy

Overnight programs have different cancellation policies. Please see program descriptions for details.

Refund and Change Requests must be in writing. To receive a refund, minus a processing fee for each course cancelled, we must receive your written cancellation request at least two weeks prior to the start of the program or course. Processing fees are:

  • $20 for course fees under $500
  • $100 for course fees $500 or more

To submit a cancellation request:
Email: learnmore@duke.edu
Fax: 919-681-8235
Mail:
Registration - Duke Continuing Studies
Box 90700
Durham, NC 27708-0700

Include your name, address, phone number, and course title to be dropped. Refunds will be made in the manner you paid us.

Refunds for Online Courses

There are no refunds or cancellations for online courses.

Bad Checks

If a check is returned for insufficient funds, we will charge a returned check fee of $35. Checks will not be resubmitted. The replacement payment must include the additional $35 and be in the form of cash, money order, or credit card.

Course is Filled / Waiting List

If a course is already filled, a waiting list is usually available instead. If you are interested in placing your name on the waiting list, follow the checkout instructions to do so. If a space becomes available, a registration staff member will call you and ask if you are still interested. If you are interested, registration staff can take your payment information over the phone and complete your registration at that time.

If We Cancel a Course

Sometimes we have to cancel a course that does not meet minimum enrollment, or due to unforeseen events. If that happens, you will receive a full refund. Duke Continuing Studies reserves the right to substitute instructors or change the day a course meets.

Tax Deductions

Course fees and expenses are sometimes tax deductible. Please consult an accountant concerning this matter. Non-credit programs at Duke Continuing Studies do not generate 1098-T forms, in accordance with the following IRS guideline:

Instructions for Forms 1098-E and 1098-T published by the Department of the Treasury, Internal Revenue Service, states “You do not have to file Form 1098-T or furnish a statement for: Courses for which no academic credit is offered, even if the student is otherwise enrolled in a degree program…”

show policies and procedures
hide policies and procedures