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Innovation & Critical Thinking

Because organizations must innovate to stay alive in today's highly competitive marketplace, organizations need employees who can channel their creativity and innovation toward organizational challenges and goals.  

The Innovation and Critical Thinking Certificate is comprised of four courses. It first helps you become re-acquainted with your own stores of creativity and innovation. Next, you are given a set of tools that allow you to leverage your creativity to identify and solve organizational problems. One activity then asks you how you might look at a problem from a different angle to produce a more creative result; others walk you through the process of using analogies or replacement techniques to invent creative solutions to problems.

Each 3 to 5 hour, self-paced course in this program offers an assortment of interactive exercises, videos, selected readings, case studies, and self-assessments that will engage you and help you apply your newly discovered creativity in the workplace.

Upon successful completion, you can download a printable certificate of completion for this online program. This certificate has no textbooks or prerequisites.

Students who complete the Innovation and Critical Thinking Certificate are awarded a total of 22 CPEs (1 Technical; 21 Non-Technical) and 2.2 CEUs.

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Curriculum & Course Details

The Innovation and Critical Thinking certificate consists of 4 courses, each taking approximately 3 to 5 hours to complete. Students have four months to complete the certificate. 

The four courses are:

  • Creativity in Teams and Organizations
  • Innovation in Teams and Organizations
  • Introduction to Critical Thinking
  • Personal Creativity

In this certificate program, students will learn how to do the following:

  • Explain the connection between creativity and innovation
  • Outline the five factors for creative teams
  • Use team creative tools such as brainstorming, Discussion 66, anonymous idea generation, and visioning
  • Explain the importance of diversity in team creativity
  • Describe techniques for prototyping new ideas
  • Explain how to overcome creative barriers for teams and organizations
  • Describe ways to make teams and organizations more open to creativity and innovation
  • Outline the key factors for an innovative organization
  • Discuss the barriers to innovation
  • Explain the differences between incremental, semi-radical, and radical innovation
  • Describe internal innovation tools such as idea champions, idea incubators, new venture teams and skunk works
  • Explain the process of moving from idea to commercialization
  • Discuss the issues surrounding innovation in the public sector
  • Define critical thinking, reasoning, and logic
  • Ask appropriate questions for critical thinking
  • Understand the process of systemic problem-solving
  • Identify and overcome barriers to critical thinking
  • Articulate common reasoning fallacies
  • Understand critical thinking as it pertains to the workplace
  • Describe the basis of personal creativity
  • Explain the uses of creative tools
  • Distinguish between vertical and lateral thinking
  • Employ creative tools like SCAMPER, random input, mind mapping, and DO IT
  • Describe the key characteristics of personal creativity
  • Assess the issues surrounding measuring creativity

This certificate offers an assortment of interactive exercises, selected readings, quizzes and self-assessments. Upon completion, learners are given a summary of what they've learned for quick reference while at work.

This program has an "Ask the Expert" feature, which submits your questions directly to an expert in the field you are studying. Questions are answered within 3 business days.

This certificate requires no textbooks or prerequisites. There are some downloadable materials which students can save during the program to access for further use.

Quizzes and Testing

  • There are quizzes and tests throughout the course with exercises and scenarios for students to answer and self-assess their learning. Students are required to complete all content elements in the course and earn at least a 70% average test score to earn their certificate.
     
  • As a non-credit program, students earn a complete/incomplete status.  Letter grades are not issued, nor recorded by Duke Continuing Studies.
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Requirements

Eligibility

All registrants must meet the following requirements:

  • Be at least 18 years of age
  • Possess word processing and internet skills
  • Be fluent in the English language (including reading and writing)
  • Be familiar with how online programs work and be comfortable using them
  • Be computer literate, have reliable internet access and a valid email account (Please note personal email accounts are preferred as they are less likely to be blocked by fire walls and spam filters)
  • Meet the computer technical requirements specifications

Admission is discretionary. The office of Duke Continuing Studies, Professional Certificate Programs, requires students be a least 18 years of age and meet minimum suitability standards. Students are not matriculated Duke University students and university student privileges do not apply to Continuing Studies students.

Duke Continuing Studies reserves the exclusive right, at its sole and absolute discretion, to withhold registration or require withdrawal from the program of any student or applicant.

Certificate Requirements
In order to earn a certificate of completion from Duke Continuing Studies, students are required to achieve an average test score of 70% and to complete all content elements in the course within 4 months (120 days).

Technical Requirements

  • Windows XP SP2 or newer
  • Mac OS 10.4.11 or higher
  • Linux/Unix (any recent version)

Hardware

  • 1 Ghz or faster CPU
  • 512 MB RAM
  • video card
  • sound card and headphones or speakers (some assignments have audio components)

Software

  • Microsoft Office 97 (or newer) or comparable office suite such as Open Office (free download available at openoffice.org)
  • Adobe Flash Player 9 or greater (free download available at adobe.com)
  • Adobe Reader/Acrobat Reader 7.0 or greater (free download available at adobe.com)

Web Browser

  • Microsoft Internet Explorer 7 or greater
  • Firefox 3.6 or greater (free download available)
  • Netscape, Safari, Opera, Chrome, and other web browsers may work, however may not render all features of the course(s)
  • Cookies must be enabled
  • JavaScript must be enabled

Internet

  • Reliable internet connection
  • E-mail account (to be able to register and to receive e-mail from the system regarding registration, course status, etc.)
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Schedule & Registration

Registration

Registration is ongoing; therefore students can begin the program when it is convenient for them! 

Registration is not available June 24 - June 30 annually due to the close of the fiscal year for the university.

Note: our enrollment system is a separate system from that used for your online training, and therefore, access to the online training is not an automated process upon your registration. Please be aware that there may be a time delay of up to 5 business days before you receive the email with your access to the online program. This delay will not affect your allotted completion time for the program. Please check your spam/junk folder because sometimes the access emails end up there.

Enrollment steps 

1.   Register for the program using the links provided above.

2.   Upon registration and payment in full, students will receive an email from the program manager within five business days. The email will contain details about how to access course content from the program partner, Mindedge.

3.   Log-in and begin coursework.  Students will have 4 months to complete their coursework from the date they receive their program access.

Registration Methods

  • Register Online using a credit card with our secure, real-time registration system. Add the course to your shopping cart and follow the instructions for checking out.
  • Register by Phone at 919-684-6259 or toll- free at 1-866-edu-duke during our business hours (Monday through Friday, 8:00am to 5:00pm EST).
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Frequently Asked Questions

Is this program offered online only?

Yes, this program is exclusively offered online and is self-paced. No classroom programs are currently available for Innovation and Critical Thinking.

Who should take this course?

This course is designed for adult learners interested in exploring and expanding their personal and professional creativity.

Do I have to log on a certain times on certain days?

No, these courses are completely self-paced, allowing students to schedule the courses work as they so desire within the allotted access time.

When is registration open?

Students may register between July 1 and June 23 each year. Registration is not available from June 24 - June 30 annually due to the close of the fiscal year for the university.

After registering, when will students receive additional program details?

Registered students (who have paid tuition in full) will receive web access information via email from Duke Continuing Studies within five business days from the date of their registration (excluding Duke holidays).

Is access to a computer required during this program?

This is an exclusively online program and access to a reliable computer is required for the duration of the program.

How long do students have access to each online course?

Students will have access to all courses within the certificate for four months (120 days) from the date in which they receive program access.

How long does the course take to complete?

Each of the four courses of the certificate is estimated to take about 3-5 hours to complete. However, completion time will vary by student.

Are extensions granted to students who request them?

No. Sufficient time to complete coursework has been given, and therefore no extensions will be granted. If a certificate program is not finished and a student wants to re-enroll to complete it, he or she will have to purchase the program again and restart the training from the beginning.

What are the technical requirements for this program?

See the Requirements section above.

How do students ask questions?

Each course has an "Ask the Expert" feature, which submits your questions directly to an expert in the field you are studying. Questions are answered within 3 business days.

What do students do if there are technical issues while completing the course?

Students should contact the Program Manager via email to troubleshoot technical issues. Students will receive a response within 3 business days (excluding Duke holidays).

How do students earn a certificate of completion from Duke Continuing Studies?

Students who complete the program with an average minimum score of 70% within the given time frame and pay tuition in full (upon registration) will receive a certificate of completion from Duke Continuing Studies. The certificate is downloadable after the course is completed. Students will be able to download the certificate for up to six months after completing the course.

Will these courses count for credits or degrees?

No. These courses are not applicable to a degree.

What is the refund policy for these courses?

There are no refunds given for online courses.

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Tuition & Funding Sources

Tuition

$299

Funding Sources

Our Professional Certificate programs are non-credit (not degree applicable); therefore, they are NOT eligible for federal education loans. DO NOT SUBMIT FAFSA FORMS for these programs. Some of our programs may offer payment plans. Please see individual program web pages for those details.

No loans (Wells Fargo Graduate loan, Sallie Mae Smart Option Undergraduate loan, etc.) can be construed to imply any degree-seeking status for students of Duke Continuing studies. Duke Continuing Studies courses are non-credit.

Duke Continuing Studies (DCS) will not certify (approve) loan amounts greater than the amount of the tuition regardless of the amount approved by the lending agency. DCS reserves the right to reject any loan which exceeds the tuition amount. DCS will not be responsible for refunding monies in excess of the tuition. Students needing to secure loan funding for books or other items in relation to the program are responsible for making separate loan arrangements with the funding agency. No loan funds will be refunded to the student.

Should a student choose to borrow less than the tuition amount, the balance must be paid prior to the close of the registration period.

Loan Options

Your local bank may offer other options for loans or a "line of credit" service. Contact your bank for more information on financing choices.

Other Funding Sources

The funding options listed below may not be applicable to all programs at this time. Please contact the organization offering the funding to see if you qualify and if the funds can be used for the program in which you are interested.

Duke Hospital Employees

Duke University Hospital employees may be eligible for support from the Employee Development Initiative (EDI), which helps employees pay for short-term career-related programs, workshops, and seminars. For more information, visit the Employee Development Initiative site or call Duke Hospital Human Resources at (919) 668-2170.

Workforce Investment Act

The WIA provides professional and basic skills training services to those who have been unable to find employment. Please keep in mind that this process can be lengthy, so plan to apply well in advance of the program start date.  For more information on eligibility, the application process, or to find your local Workforce Development Board, visit the NC JobLink Career Center website.

AmeriCorps

AmeriCorps Education Awards are available only for AmeriCorps volunteers and can be used for educational expenses for non-degree courses, such as Continuing Education courses offered by qualified schools. For more information on qualified schools and programs, contact the National Service Trust at 1-800-942-2677, or visit the FAQ page of the AmeriCorps website.

MyCAA

The Military Spouse Career Advancement Accounts (MyCAA) program provides up to $4,000 (over 2 years) of Financial Assistance for military spouses who are pursuing a license, certification, or Associates degree in a portable career field and occupation. For more information, please visit the MyCAA website.

Additional Funding Sources

The funding options listed below may not be applicable to all programs at this time. Please contact the organization offering the funding to see if you qualify and if the funds can be used for the program in which you are interested.

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Policies & Procedures

Refunds for Online Courses

There are no refunds or cancellations for online courses.

Extensions

No extensions will be granted. Students who require additional time to complete the course(s) they registered for will be responsible for re-registering and paying for the course in full for a second time.

Tax Deductions

Course fees and expenses are sometimes tax deductible. Please consult an accountant concerning this matter. Non-credit programs at Duke Continuing Studies do not generate 1098-T forms, in accordance with the following IRS guideline:

Instructions for Forms 1098-E and 1098-T published by the Department of the Treasury, Internal Revenue Service, states “You do not have to file Form 1098-T or furnish a statement for: Courses for which no academic credit is offered, even if the student is otherwise enrolled in a degree program…”

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