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Six Sigma Green Belt

This program, created in affiliation with MindEdge and Six Sigma Black Belts, is inclusive of all topics covered by the International Association for Six Sigma Certification. This program prepares students for the MindEdge Six Sigma Green Belt Certification Exam and provides information to those interested in learning about Six Sigma processes.

Six Sigma is a management approach meant to improve the quality of products or services by eliminating the variation that causes of defects and errors and dates back from the mid- 1980’s. Six Sigma seeks processes where outputs are 99.9997% statistically free from defects.

The methodology of six sigma has two sub-divisions. They are DMAIC & DMADV. The former is used to improve an existing business process, while the second one is used either for creating a new product or for process designs for predictable and defect free performance. By DMAIC it means giving importance to defining, measuring, analyzing, improving and controlling a process to meet its better quality. The implementation of the six sigma methodology, helps in providing a logical sequence for existing concepts and the problem solving tools, by sufficient repackaging of the tools and concepts. The second approach is the DMADV approach: define, measure, analyze, design and verify. This methodology is especially useful when implementing new strategies and initiatives because of its basis in data, early identification of success and thorough analysis

Why choose the Duke Six Sigma Green Belt Certificate program?

  • Comprehensive curriculum vetted by Black Belts and Master Black Belts
  • Inclusive of all topics covered by IASSC (International Association for Six Sigma Certification)
  • Offered entirely online and self-paced
  • Mentored by a Six Sigma Master Black Belt professional
  • Includes email access and videoconference office hours with the mentor
  • Six Sigma is viewed as a “New Culture” within many organizations
  • Allows eight months to complete the program
  • Awards a certificate of completion from Duke University
  • Qualifies students for the MindEdge Six Sigma Green Belt exam

The online Six Sigma Green Belt Certificate program is comprised of the following ten modules:

  • Introduction to Six Sigma
  • The Define Stage
  • The Measure Stage
  • The Analyze Stage
  • The Improve Stage
  • The Control Stage
  • Six Sigma in Action
  • Six Sigma Tools and Concepts
  • Preparing for the Six Sigma Green Belt Certification Exam
  • Practice Exams

Click here for a product demoIt is highly recommended that all students use the product demo to determine level of comfort with the online program format.

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Curriculum & Course Details

Six Sigma Green Belt Exam Prep Course

This self-paced course qualifies students for the MindEdge Six Sigma Green Belt Certification Exam by explaining the concepts, strategies, tools, and techniques they will need to complete process improvement projects and activities. The course is divided into 10 modules that explain key foundational Six Sigma information, guide students through the five steps of the DMAIC methodology, and demonstrate how a Six Sigma approach can benefit organizations in several, diverse industries or business sectors. Course assignments detail the tools and skills learners will implement as they apply a Six Sigma approach to process improvement activities, and show practitioners how they can contribute as important members of improvement teams.

Students will have eight months to complete the program.

A Six Sigma Black Belt program mentor will be available to students. The mentor will hold office hours once a week via videoconference and will be available via email. Emails will be responded to within 3 business days, excluding weekends and holidays. If students are posing similar questions, the mentor, at his sole discretion, may choose to create presentations on the topics.

After completing this course, students should be able to:

  • Explain the concepts, tools, techniques, and strategies used in Six Sigma projects
  • Describe the five stages of the DMAIC methodology and identify the factors that will improve its chances of success
  • Choose and apply specific tools and techniques in support of process improvement activities
  • Analyze the specific roles and responsibilities of team members and formulate plans to ensure appropriate participation in project assignments
  • Examine the interrelationships of tasks, activities, and practices in Six Sigma projects

Each course has a link for students to “Report an Error” that connects students to MindEdge’s technical staff. Technical concerns will be directed to MindEdge via the feedback tool within the course. Learners will receive an answer within three business days, whether weekday or weekend by email.

Quizzes and Testing

Students will be required to complete an open diagnostic (math and analysis skills diagnosis) to identify areas for improvement before entering the program.

Throughout the course, students will be tested on their understanding and comprehension of course topics through challenging exercises, interactive games, and case study assignments. Each module also includes graded comprehensive quizzes and tests that students can use to gauge their progress and prepare for each of the two 50-question practice exams at the course end, as well as summaries and study guides that can be used for review. Video segments from subject matter experts also supplement the course material, to provide real-world examples and enhanced understanding of important concepts and best practices. A minimum score of a 70% will be required for all assignments. Students will have three attempts at all graded assignments.

Students will receive feedback on both wrong and right answers throughout each module.

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Requirements

Eligibility

Prerequisite:

Students will be required to complete an open diagnostic (math and analysis skills diagnosis) to identify areas of improvement before gaining access to the program. 

All registrants must meet the following requirements:

  • Be at least 18 years of age.
  • Possess word processing and internet skills.
  • Be fluent in the English language (including reading and writing).
  • Have a familiarity with how online programs work and comfort in using them. (http://dukess.mindedgeonline.com/acl.php?4957C2D0)
  • Be computer literate, have reliable internet access and a valid email account.  (Please note personal email accounts are preferred as they are less likely to trigger fire walls and spam filters.)
  • Meet the computer technical requirements specifications.
  • Students must return a signed terms of use contract.
  • Tuition must be paid in full, or the student must have a certified loan and notify Duke Continuing Studies of such loan prior to being granted access to the program.
  • Complete the diagnostic. Students will receive access to the diagnostic test upon registering

Admission is discretionary. The office of Duke Continuing Studies, Professional Certificate Programs, requires students be a least 18 years of age and meet minimum suitability standards.  Students are not matriculated Duke University students and university student privileges do not apply to Continuing Studies students.

Duke Continuing Studies reserves the exclusive right, at its sole and absolute discretion, to withhold registration or require withdrawal from the program of any student or applicant. 

The materials used in this course, including video lessons, workbooks, quizzes and tests, are copyrighted. They are intended for individual use by registered students.  Unauthorized or illegal use, or attempted unauthorized or illegal use, of these materials may result in a suspension and/or cancellation of the user’s account without refund.

Certificate requirements

In order to receive a certificate from Duke University and qualify for the MindEdge Six Sigma Green Belt Certification Exam (not included in tuition), students must successfully:

  • Pay tuition in full (upon registration)
  • Complete all assignments and tests with a minimum score of 70%
  • Complete the program within the eight month time frame

Technical requirements

  • Operating System:
    • Windows Vista SP2 or newer
    • Mac OS 10.5 or higher
    • Linux/Unix (any recent version)
  • Hardware:
    • video card
    • sound card and headphones or speakers (some assignments have audio components)
  • Software:
  • Web Browser:
    • The last three versions of the major browsers: Firefox, Chrome, Safari, Internet Explorer.
    • Other web browsers may work, but may not render all features of the courses
    • Cookies must be enabled
    • JavaScript must be enabled
  • Internet:
    • Reliable internet connection. Broadband cable or high-speed DSL is recommended for optimal experience.
    • E-mail account (to be able to register and to receive e-mail from the course system regarding registration, course status, etc.)

Students must also have the following:

  • Skype or its equivalent (available for download online)
  • The latest Adobe Flash Player (free download available at http://www.adobe.com/)
  • The latest Adobe Reader/Acrobat Reader (free download available at http://www.adobe.com/)
  • Reliable internet connection with a bandwidth of at least 500kbs (typical DSL is 1.5 to 6Mbs) and web browser (Firefox, Chrome or Internet Explorer)
  • E-mail account (to be able to register and to receive e-mail from the system regarding registration, course status, etc.)

Course materials, such as streaming video lessons, are generally accessible via smart phones, but some functionality may be limited or unavailable. Other devices such as Blackberries may not be supported.

Each course has a link for students to “Report an Error” that connects students to MindEdge’s technical staff. Technical concerns will be directed to MindEdge via the feedback tool within the course. Learners will receive an answer within three days, whether weekday or weekend by email.

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Schedule & Registration

Schedule

This program is self-paced; students may register anytime between July 1 and May 31 each year. Registration is not available from June 1 - June 30 annually due to the close of the fiscal year for the University.

Registration

Registration is ongoing; therefore students can begin the program when it is convenient for them!  Registration is not available June 24 - June 30 anually due to the close of the fiscal year for the university.

  1. Test drive the program!  (http://dukess.mindedgeonline.com/acl.php?4957C2D0)
  2. Register for program using the link provided below, pay in full and return a signed program policy to the program manager.
  3. Complete an open diagnostic (math and analysis skills diagnosis) to identify areas of improvement upon registering for the program. *The Duke program manager will send the diagnostic test and the program policy simultaneously to the student.
  4. After returning the program policy and completing the diagnostic test, students will receive an email from the Duke Program manager within five business days (excluding holidays) with log-in instructions.
  • Please note personal email accounts are preferred as they are less likely to trigger fire walls and spam filters.
  1. Log-in and begin coursework.
  • Please note the eight months of access begins on the date the access email is sent from Duke Continuing Studies. The completion deadline will be listed on the access email.

Registration Methods

  1. Register Online using a credit card with our secure, real-time registration system. Add the course to your shopping cart and follow the instructions for checking out.
  2. Register by Phone at 919-684-6259 or 1-866-edu-Duke during our business hours (Monday through Friday, 8:00am to 5:00pm EST) to register. 
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Frequently Asked Questions

Is this program offered online only?

Yes, this program is exclusively offered online and is self-paced.  No classroom-based Six Sigma programs are currently available.

Are books included in the cost of this program?

No, there are no books required for this program. However, students will be able to download materials throughout the program.

Who should take this course?

This course is intended for adult students interested in taking the MindEdge Six Sigma Green Belt Certification Exam.

Do I have to log on a certain times on certain days?

No, these courses are completely self-paced so students may schedule their coursework as they so desire within the allotted access time.

Is there an instructor/ mentor for help throughout the program? If so, how will they help students?

There is a Six Sigma Black Belt as the program mentor. He will be hold office hours once a week via videoconference and will be available via email. He will respond to emails within 3 business days, excluding weekends and holidays. If students are posing similar questions, the mentor may choose to create presentations on the topics. This is at his sole discretion.

Are there any prerequisites for this program?

Students must complete an open diagnostic (math and analysis skills) to identify any areas for improvement prior to the start of the program. This diagnostic is in place to help students ascertain their skill set and familiarity with the topics in this program.

Will the Six Sigma staff assist me in finding a position?

It is incumbent upon the student to seek his/her own employment through their own endeavors. Duke Office of Continuing Studies provides no assistance with job search, career placement and/or internships nor make any claim or warrant this program will result in obtaining a position of a result of completion.

While we can’t guarantee you a position will be obtained, we can assure you that you will receive excellent training to enhance your Six Sigma skill set and prepare you for the MindEdge Six Sigma Green Belt exam.

When is registration open?

Students may register between July 1 and May 31 each year. Online registration is available 24/7 and the Office of Continuing Studies is open via phone (excluding Duke Holidays) for registration at (919) 684-6259 (toll free 866-edu-duke) between the hours of 8am and 5pm EST, Monday through Friday.

Registration is not available from June 1 - June 30 annually due to the close of the fiscal year for the university.

After registering, when will students receive additional program details?

Registered students, after returning a signed program policy and completing the diagnostic test, will receive web access information via email from Duke Continuing Studies within five business days from receipt of the required materials (excluding Duke Holidays).

What is the refund policy for the Six Sigma Green Belt course?

There are no refunds given for online courses and tuition cannot be applied to other programs offered by Duke Continuing Studies.

How long does the program take to complete?

This access period for this program is eight months. Students are able to work through the program at their own pace, thus completion time will vary by student.

Are extensions granted to students who request them?

A one-time 60 day extension may be granted to students who demonstrate in writing the reasons why an extension is needed (via email to phaedra.kelly@duke.edu) Requests will be considered by the Program Manager and a response will be delivered via email within 7 business days (excluding Duke Holidays). It is at the discretion of the Program Manager to determine if the situation warrants an extension.

If an extension is granted the student must complete the program within 60 days.  No further extensions will be granted.  If a student cannot finish the program within that extension window, and desires to finish the program, they will be responsible for purchasing the program again in its entirety at full tuition.

How do students earn a certificate of completion from Duke Continuing Studies?

Students who complete all assignments and tests with an average score of 70% or higher within the eight month given time frame and pay tuition in full (upon registration) will receive a certificate of completion from Duke Continuing Studies. The certificate will be mailed from Duke Continuing Studies upon completion of the program.  Please allow up to 30 days to receive certificate.

How do students receive the IACET CEUs?

Students must achieve an average test score of at least 70% to meet the minimum successful completion requirement and qualify to receive IACET CEU credit. Students will have three attempts at all graded assessments.

Upon completion of the Six Sigma Green Belt Course, how can students become certified?

Students will be eligible to sit for the Six Sigma Green Belt exam offered through MindEdge. Duke Continuing Studies will connect students with MindEdge but will not have any other involvement in the certification process.

What are the requirements for recertification?

Students will be required to pass the recertification exam every three years. This exam is offered through MindEdge and student will need to contact MindEdge directly for information regarding recertification fees.

Will students be required to earn CE credits to maintain the Six Sigma Green Belt Certification?

No, students will just need to pass the exam.

Is access to a computer required during this program?

This is an exclusively online program and access to a reliable computer is required for the duration of the program.

What are the technical requirements for accessing this online program?

See the Requirements section.

Can students download program files to save for later use?

The materials used in this course, including video lessons, workbooks, quizzes and tests, are copyrighted. They are intended for individual use by registered students.  Unauthorized or illegal use, or attempted unauthorized or illegal use, of these materials may result in a suspension and/or cancellation of the user’s account without refund.

How can students contact technical support?

Each course has a link for students to “Report an Error” that connects students to MindEdge’s technical staff. Technical concerns will be directed to MindEdge via the feedback tool within the course. Learners will receive an answer within three days, whether weekday or weekend by email.

See the Requirements section for supported platforms.

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Instructors

Vincent Capasso, FACHE

  • A versatile and innovative leader with proven results in Operational Excellence deployments. Trained in Lean, Six Sigma, and Human Centered Design.
  • Broad experience: Consulting, Healthcare, Manufacturing, Government, and Service with extensive Lean Six Sigma program design experience. Led or Mentored Over 200 projects driving over $100 million in value.  Facilitated 60+ kaizens and value stream sessions.
  • Diverse Portfolio of Projects:  Cost Reduction, Revenue (Sales) Enhancement, Margin Improvement, Quality Improvement, Customer Satisfaction, Cash Flow, Improvement, Improved Throughput, and Cost Avoidance.
  • Expert at developing and teaching customized training material including the design and delivery of cost-effective eLearning/blended learning programs including the design of interactive case study and simulation exercises. These training programs have been deployed across the globe.
  • Master Skills:  Master Black Belt Lean (PDCA), Six Sigma (DMAIC and DFSS), Human Centered Design., Kaizen, Value Stream Mapping/Analysis, Strategy Deployment (Hoshin Kanri), 6S, Theory of Constraints, Activity Based Costing, Financial Modeling, VOC, Critical to Success Tree, and Balanced Scorecard.
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Tuition & Funding Sources

Tuition

$1699

Payment is due in full upon registration. Loans must be certified and approved by Duke Continuing Studies prior to starting program.

There are no books required to be purchased for this program. Students can download material throughout the program.

Active Duke University and Health System staff are eligible to receive a $200 discount on the tuition for this program. In order to take advantage of this discount, you must request it at the time of registration and register via phone at 919-684-6259 during regular business hours.  Please note that you cannot register online and receive the discount. Please be prepared to provide your Duke Unique ID and department at the time of registration.

Funding Sources

Our Professional Certificate programs are non-credit (not degree applicable); therefore, they are NOT eligible for federal education loans. DO NOT SUBMIT FAFSA FORMS for these programs. Some of our programs may offer payment plans. Please see individual program web pages for those details.

No loans (Wells Fargo Graduate loan, Sallie Mae Smart Option Undergraduate loan, etc.) can be construed to imply any degree-seeking status for students of Duke Continuing studies. Duke Continuing Studies courses are non-credit.

Duke Continuing Studies (DCS) will not certify (approve) loan amounts greater than the amount of the tuition regardless of the amount approved by the lending agency. DCS reserves the right to reject any loan which exceeds the tuition amount. DCS will not be responsible for refunding monies in excess of the tuition. Students needing to secure loan funding for books or other items in relation to the program are responsible for making separate loan arrangements with the funding agency. No loan funds will be refunded to the student.

Should a student choose to borrow less than the tuition amount, the balance must be paid prior to the close of the registration period.

Loan Options

Your local bank may offer other options for loans or a "line of credit" service. Contact your bank for more information on financing choices.

Other Funding Sources

The funding options listed below may not be applicable to all programs at this time. Please contact the organization offering the funding to see if you qualify and if the funds can be used for the program in which you are interested.

Sallie Mae Smart Option Loan

To apply for this private student loan, visit Sallie Mae’s website, select the Undergraduate Student Loan and then click Apply Now.   The following application should populate with the pertinent information for Duke Continuing Studies.

•    Scroll over Student Loans on the top of screen
•    Select Smart Option Student Loan under Undergraduate Student Loans
•    Click Get Started
•    Fill out Student General Information
•    Fill out Permanent Address
•    Fill out School Information

•    DUKE PROFESSIONAL CERTIFICATES, DURHAM, NC, 00292099 should already have populated for the school
•    Select Certificate for Degree/Certificate of Study
•    Select your Specialty or select Other if it is not shown in the options
•    Select Half Time for Enrollment Status
•    Select Certificate/Continuing Ed for Grade Level
•    Enter your Academic Period of the Loan
•    Enter your Anticipated Graduation / Completion

•     Follow the remaining loan application prompts

Wells Fargo Graduate Loan

For information on the Wells Fargo Graduate Loan, please see this Disclosure document. To apply for this loan, visit Wells Fargo. Duke Continuing Studies will be required to certify your loan application for the Graduate Loan should you be approved by Wells Fargo.

You will need to enter the following information after clicking on Apply Now in the Before Starting Your Application section:

  • Find a loan for: Graduate School Expenses
  • I am a: Student
  • School state: North Carolina
  • School name: please type Duke University Continuing Education
  • Grade Level: Beyond 3rd Year Graduate
  • Field of Study: Undecided or select Other and type in the field of study
  • Citizenship: Select as appropriate

Duke Hospital Employees

Duke University Hospital employees may be eligible for support from the Employee Development Initiative (EDI), which helps employees pay for short-term career-related programs, workshops, and seminars. For more information, visit the Employee Development Initiative site or call Duke Hospital Human Resources at (919) 668-2170.

Workforce Investment Act

The WIA provides professional and basic skills training services to those who have been unable to find employment. Please keep in mind that this process can be lengthy, so plan to apply well in advance of the program start date.  For more information on eligibility, the application process, or to find your local Workforce Development Board, visit the NC JobLink Career Center website.

AmeriCorps

AmeriCorps Education Awards are available only for AmeriCorps volunteers and can be used for educational expenses for non-degree courses, such as Continuing Education courses offered by qualified schools. For more information on qualified schools and programs, contact the National Service Trust at 1-800-942-2677, or visit the FAQ page of the AmeriCorps website.

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Policies & Procedures

Refunds for Online Courses

There are no refunds or cancellations for online courses.

A one-time 60 day extension may be granted to students who demonstrate in writing the reasons why an extension is needed (via email to phaedra.kelly@duke.edu) Requests will be considered by the Program Manager and a response will be delivered via email within 7 business days (excluding Duke holidays). It is at the discretion of the Program Manager to determine if the situation warrants an extension. 

If an extension is granted the student must complete the program within 60 days.  No further extensions will be granted.  If a student cannot finish the program within that extension window, and desires to finish the program, they will be responsible for purchasing the program again in its entirety at full tuition.

Tax Deductions

Course fees and expenses are sometimes tax deductible. Please consult an accountant concerning this matter. Non-credit programs at Duke Continuing Studies do not generate 1098-T forms, in accordance with the following IRS guideline:

Instructions for Forms 1098-E and 1098-T published by the Department of the Treasury, Internal Revenue Service, states “You do not have to file Form 1098-T or furnish a statement for: Courses for which no academic credit is offered, even if the student is otherwise enrolled in a degree program…”

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