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Business Analysis - Online

This self-paced program is available 24/7 providing you with the flexibility to train at the pace, location and time of your choosing. It aligns with the IIBA® BABOK® Guide and will prepare you to sit for the CBAP® Exam.

Participants will gain theoretical and practical expertise in all Knowledge Areas of the BABOK® Guide and learn how to determine the overall business and information needs of their organizations to develop solution strategies accordingly. You’ll learn how to successfully define and manage requirements, effectively elicit information from stakeholders and how to analyze and solve business problems.
 

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Curriculum & Course Details

  • Core Competencies for the Business Analyst
  • Model and Document Your Project Requirements
  • Collaborate with Stakeholders to Elicit Requirements
  • Plan, Manage and Communicate Requirements

Course Details

This program is composed of four courses and delivered on-demand for self-paced training.

Core Competencies of the Business Analyst
This course provides a well-rounded introduction to the role of the business analyst. It provides a high-level overview of all of the BABOK® Guide knowledge areas.

Course Outline
Module 1: Core Concepts: Business Analysis Roles and Responsibilities
Module 2: Life Cycles
Module 3: Enterprise Analysis
Module 4: Business Analysis Planning and Monitoring
Module 5: Requirements Management and Communication
Module 6: Elicitation
Module 7: Requirements Analysis
Module 8: Solution Assessment and Validation

Model and Document Your Requirements
This course outlines how the business analyst defines and communicates project requirements and introduces a variety of modeling and documentation techniques with real-world applications. The Requirements Analysis knowledge area is explored in depth.

Course Outline
Module 1: Overview of Requirements Analysis
Module 2: Context Diagrams
Module 3: Use Case Diagrams
Module 4: Use Case Descriptions
Module 5: Workflow Models
Module 6: Activity Diagrams
Module 7: User Interface Requirements: Usability
Module 8: User Interface Requirements: Navigation and Information
Module 9: Data Modeling
Module 10: Class Models
Module 11: Business Rules
Module 12: Non-Functional Requirements

Collaborate with Stakeholders to Elicit Requirements
This course outlines the core functions of the business analyst in the context of elicitation and presents a variety of techniques for performing elicitation, along with ways to overcome typical challenges associated with those techniques.

Course Outline
Module 1: Overview of Elicitation
Module 2: Elicitation Context
Module 3: Document Analysis
Module 4: Observation
Module 5: Interviewing
Module 6: Brainstorming
Module 7: Requirements Workshop
Module 8: Prototyping
Module 9: Surveys
Module 10: Focus Groups
Module 11: Interface Analysis
Module 12: Reverse Engineering
Module 13: Quality Function Deployment
Module 14: Selecting Elicitation Techniques

Plan, Manage, and Communicate Requirements
This course examines the role of the business analyst in the Business Analysis Planning and Monitoring and Requirements Management and Communication knowledge areas. You will learn to identify stakeholder needs, determine requirements risks and deliverables, manage scope and the requirements baseline via traceability and change control, assess communication needs, perform structured walkthroughs, and plan business analysis and requirements management activities.

Course Outline
Module 1: The Business Analyst Role in Context
Module 2: Stakeholders and Risk
Module 3: Business Analysis Planning
Module 4: Influences on Requirements Activities
Module 5: Requirements Management
Module 6: Change Control
Module 7: Business Analysis Communications

Features of CEG eLearning

  • Course content is broken down into modules and topics. Participants explore the content using a variety of interactive methods, including:
  • Roll-overs that uncover more detailed information on particular terms
  • Pop-ups which allow participants to explore diagrams, templates, and processes in more depth
  • An avatar, or animated mentor, who offers additional content that expands the topics on selected pages
  • Knowledge checks that give participants a chance to review important points
  • Graded quizzes identify topics participants have mastered and those they might need to study more
  • A graded final exam validates the knowledge gained and skills mastered for the time committed
  • In addition to individual interactivity, CEG also offers a learning community and social learning tools that allow participants to share with each other and gain a broader understanding from a variety of perspectives. Participants can take advantage of lively discussion boards and instructor-led chat sessions.
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Requirements

Eligibility

  • Computer literacy
  • Access to a computer throughout program
  • A valid email account
  • Fluency in English, including reading and writing
  • Registration complete via either phone or online
  • Tuition paid in full or loan tuition amount certified and received prior to program start

Admission is discretionary. CEG/Duke University Management Training programs require students be at least 18 years of age and meet minimum suitability standards. Students are not matriculated Duke University students and university student privileges do not apply to CEG/Duke University Management Training programs students. CEG/Duke University Management Training programs reserve the exclusive right, at their sole and absolute discretion, to withhold registration or require withdrawal from the program of any student or applicant.

Certificate requirements

After completing the certificate program, fulfilling the course requirements and passing post-course exams, participants receive a letter grade and certificate of completion jointly issued by CEG/Duke University Management Training Programs.

Requests for transcripts should be directed to CEG at studentrecords@corpedgroup.com 

1.800.288.7246 (US only)
+1.978.649.8200
info@corpedgroup.com

Certificates are of non-credit status and therefore do not apply toward a degree.

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Registration

To register:

  1. Be sure you meet registration requirements.
  2. REGISTER ONLINE 24/7 using a credit card with our secure, real-time registration system. Add the course(s) to your shopping cart and follow the instructions for checking out.
  • If you are securing a loan for tuition payment please contact us by phone.
  1. Telephone during regular business hours: 8:00 am to 5:00 pm Monday through Friday, Eastern Standard Time, (excluding Duke holidays and weekends) 919-684-6259 or toll-free 1-866-edu-duke

You will receive confirmation of your registration.  

Note: Once registered, enrollment details will be emailed by our partner, Corporate Education Group (CEG,) at least a week prior to the start date of the course/program.

Questions regarding course participation should be directed to a CEG Training Advisor at 1-800-288-7246 (US only)/ +1-978-649-8200 or info@corpedgroup.com.

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Tuition & Funding Sources

Tuition

$2,495

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Policies & Procedures

Cancellation Policies

Notice of cancellation, (which occurs prior to the beginning of a program or course) and withdrawal, (which occurs after the beginning of a program or course) should be conveyed via email to the organization which processed the registration initially: Corporate Education Group (CEG) or Duke Continuing Studies (DCS). This notification email should include the first and last name used to register for the course/program, the title of the course/program, start date and the reason for cancelling or withdrawing.

Refunds, if applicable, are issued by the organization which originally processed the registration, paid only to the recipient who originally purchased the course/program and credited to the original source of payment.

For Instructor-led classroom-based or Virtual programs:
Refunds for cancellations or withdrawals will be made to REGISTRANT on a per course basis in accordance with the following refund schedule:

  • If REGISTRANT cancels more than 14 calendar days prior to the Start Date, either CEG/DCS will refund all monies paid.
  • If REGISTRANT cancels between 14 and 7 calendar days prior to the Start Date, either CEG/DCS will retain 25% of the course cost.
  • If REGISTRANT cancels less than 7 calendar days prior to the Start Date, either CEG/DCS will retain an amount equal to 50% of the course cost.
  • If REGISTRANT withdraws after their Start Date, but prior to the midpoint of the program’s scheduled hours, either CEG/DCS will retain an amount equal to 75% of the course cost.
  • If REGISTRANT withdraws at or after the midpoint of the program’s scheduled hours, either CEG/DCS will retain 100% of the course cost.

For Asynchronous (self-paced) online programs:
Refunds for cancellations or withdrawals will be made to REGISTRANT on a per program basis in accordance with the following refund schedule:

  • If REGISTRANT cancels within 3 calendar days of having received his or her login and password and has not yet logged into the program, either CEG/DCS will refund all monies paid.
  • If REGISTRANT cancels within 3 calendar days of having received his or her login and password and already has logged into the program, either CEG/DCS will retain an amount equal to 50% of the course cost.
  • If REGISTRANT cancels 4 or more calendar days after having received his or her login and password, but prior to accessing 50% of the courses in the program or 50% of the modules in a course, either CEG/DCS will retain an amount equal to 90% of the course cost.

Cancellation of a course/program by either CEG or DCS entitles the student to a full refund.

For questions or to send a written notification of cancellation or withdrawal:

CEG: 
1-800-288-7246 (US only)/ +1-978-649-8200 
 info@corpedgroup.com.

Duke Continuing Studies: 
1.866.eduduke (338-3853) 
learnmore@duke.edu

Tax Deductions

Course fees and expenses are sometimes tax deductible. Please consult an accountant concerning this matter. Non-credit programs at Duke Continuing Studies do not generate 1098-T forms, in accordance with the following IRS guideline:

Instructions for Forms 1098-E and 1098-T published by the Department of the Treasury, Internal Revenue Service, states “You do not have to file Form 1098-T or furnish a statement for: Courses for which no academic credit is offered, even if the student is otherwise enrolled in a degree program…”

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