Duke University Continuing Studies respects your privacy and is committed to providing reasonable efforts to protect your Personally Identifiable Information.
Duke University Continuing Studies will not share your Personally Identifiable Information with third parties. However, we reserve the right to disclose your Personally Identifiable Information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our web site, or unless Duke University Continuing Studies determines such disclosure is necessary in good faith to prevent physical threat to you, to others, to the university, and to this site.
Definitions. Personally Identifiable Information consists of information that is collected when you register for a course/program/event, sign-up for notifications, or when you send emails to Duke University Continuing Studies. This information, which can be used to contact or to identify you, may include, but is not limited to, name, address, phone, email, and depending on the nature of program, may require submission of other identifiable information in order to obtain the services requested.
Non-Personal Information consists of information that is collected regarding your use of our site. Data may include, but is not limited to, pages visited, order of visits, links clicked, and use of URLs clicked to access our site (referrals).
Cookies are small text files that are created by a web server and are stored on your computer when you browse a web site. Cookies provide a means whereby web sites that you visit keep track of online patterns and preferences, as well as identify return visitors.
A Program Affiliate is a business or organization where a relationship exists, either contractual or non-contractual, in support of the program initiatives. The relationship is confidential in nature and use of the student's information by that entity is for the intent of supporting that program only.
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Personally Identifiable Information is used to contact or identify you and is collected when you register for a course/program/event, sign-up for notifications, and send Duke Continuing Studies emails.
Use of Information. Non-Personal Information. Duke University Continuing Studies collects and analyzes this information to evaluate the behavior of users on our site. Duke University Continuing Studies may share Non-Personal Information, such as user patterns and trends, with Program Affiliates, instructors, and others, such as web designers, to enhance the user’s experience through our site.
- Personally Identifiable Information. Duke University Continuing Studies uses this information to deliver the services you request or initiate, such as responding to emails and your inquiries, processing your registration in programs, and notifying you by email of future offerings.
- Duke University Continuing Studies may also retain both Non-Personal and Personally Identifiable information about you and use it for future communications with you.
- Duke University. Duke University Continuing Studies will share your Personally Identifiable Information with Duke Information Security in the event of a security breach.
- Financial. Duke University Continuing Studies may disclose your Personally Identifiable Information to our authorized payment processor in order to help complete a financial transaction that you requested.
- Program Affiliates. Affiliates, under the terms of contractual confidentiality agreements, may have limited access to select Personally Identifiable Information which is reasonably necessary for them to perform their roles and provide contractual services in support of Duke University Continuing Studies’ programs. Such services may include, but are not limited to, providing student access to a learning management system and also access to instructors and technical support. Duke University Continuing Studies does not share your Personally Identifiable Information with Program Affiliates, or any other third party, for the purpose of direct marketing.
Analysis and Review. Duke University Continuing Studies may choose to evaluate an educational offering upon completion to identify areas of improvement or success. Criteria for analysis may be based upon, but not limited to, factors such as rates of program completion in relation to education/work experience attained prior to enrolling. Duke University Continuing Studies may share these confidential findings with Program Affiliates or instructors instrumental in supporting the offering. Personally Identifiable Information will only be shared to the extent necessary to perform the review and determine results for shaping future programs.
Information Security. Information gathered on our site is stored within databases to which only Duke University Continuing Studies staff can access. Furthermore, in some circumstances and depending on their roles within Duke University Continuing Studies, only select individuals may access key information.
Duke University Continuing Studies has in place commercially reasonable measures to protect the security of the information you provide on our website. However, no system is without a minimal amount of risk.
Duke University Continuing Studies reserves the right to inactivate or lock accounts at its discretion or if unauthorized access is detected.
Right to Opt Out and Modifying Student Profile. You have the right to opt out of receiving all further marketing communications from Duke University Continuing Studies or you can define your preferred method(s) of contact. To exercise your choices, you can mark your preferences on your student profile or contact us at the address indicated at the end of this policy. However, communications from Duke University Continuing Studies about your account/transactions are not available for opt out status.
If you wish to modify information on your student profile, you may do so by logging into the student portal, located on the Duke University Continuing Studies site (learnmore.duke.edu) with your password. If you have trouble accessing your student profile, contact our registration office. Please note that, although you can modify your account, the account itself cannot be deleted once established.
Duke Continuing Studies
Durham, NC 27708-0700
Phone: (919) 684-6259 or toll-free: (866) EDUDUKE (338.3853)
December 17, 2015