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Course Description

The ability to write clearly and directly is highly prized in organizations. This course focuses on improving business writing. The ideas, techniques, and checklists in this course apply to all forms of business writing: memos, reports, brochures, proposals, presentations, catalogs, and websites. Other topics include formal and informal outlining techniques, how to revise for wordiness, unnecessary phrases, redundancy and jargon, and the appropriate use of email in an organizational setting.

This online course should take about four to six hours to complete. Students will have access to the course content for 30 days from the time of registration.

After completing this course, students should be able to:

  • Recognize the difference between ineffective and effective writing
  • List and define the four major factors of effective writing (clarity, tone, organization, and delivery)
  • Recognize the role of the audience in effective communication and the importance of understanding an audience’s needs
  • Employ formal and informal outlining techniques
  • List and recognize techniques for overcoming writer’s block
  • Recognize the importance of and dangers of writing quickly
  • Revise for wordiness, unnecessary phrases, redundancy, and jargon
  • Write more effective emails and recognize the appropriate use of email in an organizational setting
  • Employ checklists for organizing, writing and revising
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Enroll Now - Select a section to enroll in

Section Title
Effective Business Writing
Delivery Options
Online  
Course Fees
Tuition non-credit $145.00
Section Notes

Please note that the program schedule dates printed on your receipt are incorrect. The dates printed are for accounting purposes and reflect our fiscal year. Your course begins when you receive the program access email from Duke Continuing Studies and ends 30 days later. These dates will be printed in your access email. Please note that the portal in which you enrolled through Duke Continuing Studies is NOT the same portal for the online program. There is a separate log in issued for the program portal.

Within 5 business days after enrollment, you will receive the access email which will contain the URL for the program portal, your username, and a temporary password.  Please note that this email occasionally gets caught in the spam or junk filter / folder, so please keep a lookout for it there. Receipt of that email (i.e., when it appears either in your inbox OR spam/junk folder) begins the time period for your course access.  Your deadline date is noted in bold in the access email. Please note that we do not offer extensions for this program, and there are no refunds for our online courses.