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Course Description

Do you understand how to get the care you need and deserve, or how to keep someone safe in an acute care setting? Learn strategies to becoming a better consumer of a healthcare system that shows no signs of getting any easier.  Whether we are advocating for ourselves as consumer or for a loved one as patient we will need to navigate different healthcare environments such as medical offices, hospitals, rehab or skilled nursing centers. We'll discuss the roles and motivations of settings, providers and the consumer. Better understand how to get the information needed to make informed decisions, when and how to question or appeal, and what can be done about medical billing disputes. Prepare yourself by becoming a savvy consumer,  keeping yourself and others informed and safe.   Lecture (plus Questions)Viewing VideosFacilitated Discussion 
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