Conflict and change are unavoidable, and managing the impacts of change and resolving conflicts within an organization are essential skills for a leader. This certificate teaches these skills through case studies, advice from practitioners and experts, and interactive games.
Whether you are new to management or a seasoned professional, this certificate program will give you the strategies necessary to successfully negotiate disputes and lead your organization through minor and major changes. The courses present strategies that managers can use to help deal with conflict, with case studies and scenarios that highlight key issues.
Applies Towards the Following Certificates
- Managing Change and Resolving Conflict Certificate : Required Course