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Essentials of Human Resources

Offered in partnership with the Society for Human Resource Management (SHRM), the curriculum provided in the SHRM Essentials of Human Resources course is designed as a thorough introduction to HR basics, providing a solid foundation in human resources concepts. It is an effective training program across multiple job responsibilities and career paths. Developed by global subject matter experts, the course covers introductory HR topics in a format to help adult learners retain the material effectively and efficiently by combining learning materials with SHRM certified instructors and peer discussion. The primary focus of this course is to provide participants with a broad overview of the human resource functions.

SHRM 2019The course is specifically designed for the following individuals:

  • Entry-level human resource professionals
  • Supervisors and line managers who have the responsibility for interviewing and training employees
  • Individuals seeking a career in human resources
  • Employees with management responsibilities
  • Staffing specialists
  • Benefits coordinators
  • HR administrators
  • Recruiters
  • Payroll assistants

However, individuals considering a career in Human Resources will also benefit from this overview course.

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Curriculum & Course Details

SHRM educational products are developed according to the highest quality standards. HR professionals and subject matter experts review each product to ensure accurate, real-life applications. In addition, SHRM programs are “living documents”-improvements and revisions are included in each reprint to incorporate the latest changes in HR practices and legislation. The SHRM® Essentials of Human Resource program is developed in partnership with the Holmes Corporation, one of the nation’s leading instructional design firms. 

Course Topics

In 17 hours of classroom time, the SHRM Essentials of Human Resources course provides an overview of human resource roles and responsibilities. The course covers real-life HR issues and current topics that are vital for any supervisor or manager to know:
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  • Human Resource Management
  • Talent Acquisition
  • Total Rewards
  • Learning and Development
  • Performance Management
  • Employment Law
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Requirements

Eligibility

  • Fluency in English (including reading and writing)
  • Understanding that curriculum is based upon US laws and practices
  • Tuition paid in full prior to start of program
  • Computer literacy
  • Valid email account

Admission is discretionary. Duke Continuing Studies-Professional Certificate Programs- requires students be a least 18 years of age and meet minimum suitability standards. Students are not matriculated Duke University students and university student privileges do not apply to Continuing Studies students.

Duke Continuing Studies reserves the exclusive right, at its sole and absolute discretion, to withhold registration or require withdrawal from the program of, any student or applicant.

Certificate requirements

  • Attendance required for entire 2-day course.
  • Participation in class activities and satisfactory test completion at the discretion of the instructor are met.

The certificate is noncredit and does not apply toward a degree.

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Schedule & Registration

Schedule

Wednesday (10/23/2019) & Thursday (10/24/2019)
8:30 am - 5:00 pm

Registration

Registration Methods

  1. REGISTER ONLINE using a credit card with our secure, real-time registration system.  Add the course to your shopping cart and follow the instructions for checking out.
  2. Register by Phone at 919-684-6259 during our business hours (Monday through Friday, 8:00am to 5:00pm EST) to register.  

 

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Frequently Asked Questions

Who should take this course? 

Designed as a thorough introduction to HR basics, the Society for Human Resource Management (SHRM) Essentials of Human Resources course provides a solid foundation in human resources concepts and is effective training across multiple job responsibilities and career paths.

  • New and junior HR practitioners who need to increase their knowledge base
  • Small business owners or office managers who perform the HR function for their company and business managers who want to learn basic HR best practices to avoid costly litigation
  • New or experienced managers interested in learning more about employee management skills
  • Representatives selling or supporting HR systems and services
  • International HR personnel wishing to increase their knowledge of U.S. HR practices
  • Job seekers who are investigating HR as a new career option or want to enhance their resume with HR skills

Why should I enroll in Duke’s program? 

Offered in partnership with SHRM, the curriculum provided in the SHRM Essentials of HR is designed by global subject matter experts and incorporates six key topics from the SHRM Body of Competency and Knowledge™ (SHRM BoCK™). Our course is designed to help you learn and retain the material effectively and efficiently by combining learning materials with expert instruction and peer discussion.

Is the cost of books and parking permits included in the cost of tuition?

Yes, the official SHRM Learning System® for SHRM-Essentials of Human Resource preparation book and two parking permits per student are included in the cost of tuition.  Permits will be distributed on the first day of class.  

After registering, when will I receive additional program details?

Registered students will receive additional program details via email prior to the start of the program.

Is access to a computer required during this program? 

There are required online components to the curriculum therefore students must have regular access to a computer outside of the classroom during the length of the program.  Computers are not required for time spent in the classroom.

How many students are typically enrolled in the Duke program?

Enrollment numbers vary between 10 and 25.

How do students earn a certificate of completion from Duke Continuing Studies?

Upon successful completion of the program, you will receive a Certificate of Completion from Duke University.  Attendance is required for entire 2-day course.  Participation in class activities and satisfactory test completion at the discretion of the instructor will determine successful completion. 

Does this program apply toward a degree?

No, this program is a non-credit (non-degree) offering and does not transfer towards a degree.

Will Continuing Studies assist me in finding a position upon completion of this program?

It is incumbent upon the student to seek his/her own employment through their own endeavors. Duke Office of Continuing Studies provides no assistance with career placement and/or internships nor make any claim or warrant this program will result in obtaining a position as a result of completion.

Is this curriculum designed and taught by Duke Faculty?

No, the curriculum is neither designed nor taught by Duke Faculty.  It is designed by SHRM, and taught by SHRM certified professionals with industry experience. 

Is this program affiliated with any other departments at Duke University?

This program is not affiliated with any other office at Duke and is offered exclusively through Duke Continuing Studies.

 

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Instructors

Suzy Nisbet

Suzy Nisbet is a Human Resources Management Consultant with over 25 years of robust experience as a consultant, facilitator, and practitioner. She es expert advice and guidance to companies in the private sector, including manufacturing, technology, life sciences, healthcare, and services. Suzy also regularly consults with government, university, and non-profit clients. In addition to working 11 years at SAS, the world’s largest privately held software company, Suzy also held management roles at BuildNet and the N.C. Office of State Personnel.

In addition to being a long-time instructor for Duke University Continuing Studies, Suzy is a regular presenter at human resource management professional association meetings and conferences. Suzy earned a Bachelor of Arts degree (magna cum laude) from Campbell University. She holds certifications as a Senior Professional in Human Resources (SPHR), SHRM Senior Certified Professional (SHRM-SCP), Certified Compensation Professional (CCP), Global Remuneration Professional (GRP), Balanced Scorecard Professional (BSP).

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Tuition & Funding Sources

Tuition

$635

The course fee includes:

  • Official SHRM Reference Book
  • Official SHRM Activities Book
  • Access to SHRM interactive online software
  • Certificate (upon successful completion of requirements)
  • SHRM Certified Instructor working in the industry
  • Parking Passes for both days
  • Lunch on both days

Location/Parking - Directions will be sent via email within 10 days prior to the start of class.

Books will be distributed the first class morning.

Duke Employee Discount

• $50 off the fee of $635
Duke employee pays fee of $585
• Student must register and pay tuition in full prior to the program start date in order to reserve space in the program for that term.
• Questions:  Contact Program Manager at 919-684-2601

Discount must be requested and applied during the registration process and cannot be applied in addition to any other discount that may be offered. You may be asked to verify your status as a Duke employee.

Group Discount

Do you have a group (Duke or non-Duke entity) interested in training?

Contact the Program Manager for details.

Company Pay

Many companies will reimburse employees for educational expenses.  Contact your manager or HR department for more information.

Funding Sources

The funding options listed below may not be applicable to all programs at this time. Please contact the organization offering the funding to see if you qualify and if the funds can be used for the program in which you are interested.

Loans

Our Professional Certificate programs are non-credit (not degree applicable); therefore, they are NOT eligible for federal education loans. DO NOT SUBMIT FAFSA FORMS for these programs. Some of our programs may offer payment plans. Please see individual program web pages for those details.

Duke Continuing Studies courses are non-degree offerings. Therefore, loans (Wells Fargo Graduate loan, Sallie Mae Smart Option Undergraduate loan, etc.) cannot be construed to imply any degree-seeking status.

Duke Continuing Studies (DCS) will not certify (approve) loan amounts greater than the amount of the tuition, regardless of the amount approved by the lending agency. DCS reserves the right to reject any loan which exceeds the tuition amount. DCS will not be responsible for refunding monies in excess of the tuition. Students needing to secure loan funding for books or other items in relation to the program are responsible for making separate loan arrangements with the funding agency. No loan funds will be refunded to the student.

Should a student choose to borrow less than the tuition amount, the balance must be paid prior to the close of the registration period.

Sallie Mae Smart Option Loan

To apply for this private student loan, visit Sallie Mae’s website, select the Undergraduate Student Loan and then click Apply Now. The following application should populate with the pertinent information for Duke Continuing Studies.

  • Scroll over Student Loans on the top of screen
  • Select Smart Option Student Loan under Undergraduate Student Loans
  • Click Get Started
  • Fill out Student General Information
  • Fill out Permanent Address
  • Fill out School Information
  • DUKE PROFESSIONAL CERTIFICATES, DURHAM, NC, 00292099 should already have populated for the school
  • Select Certificate for Degree/Certificate of Study
  • Select your Specialty or select Other if it is not shown in the options
  • Select Half Time for Enrollment Status
  • Select Certificate/Continuing Ed for Grade Level
  • Enter your Academic Period of the Loan
  • Enter your Anticipated Graduation / Completion
  • Follow the remaining loan application prompts

Wells Fargo Graduate Loan

For information on the Wells Fargo Graduate Loan, please see this Disclosure document. To apply for this loan, visit Wells Fargo. Duke Continuing Studies will be required to certify your loan application for the Graduate Loan should you be approved by Wells Fargo.

You will need to enter the following information after clicking on Apply Now in the Before Starting Your Application section:

  • Find a loan for: Graduate School Expenses
  • I am a: Student
  • School state: North Carolina
  • School name: please type Duke University Continuing Education
  • Grade Level: Beyond 3rd Year Graduate
  • Field of Study: Undecided or select Other and type in the field of study
  • Citizenship: Select as appropriate

Duke Hospital Employees

Duke University Hospital employees may be eligible for support from the Employee Development Initiative (EDI), which helps employees pay for short-term career-related programs, workshops, and seminars. For more information, visit the Employee Development Initiative site or call Duke Hospital Human Resources at (919) 668-2170.

Workforce Investment Act

The WIA provides professional and basic skills training services to those who have been unable to find employment. Please keep in mind that this process can be lengthy, so plan to apply well in advance of the program start date.  For more information on eligibility, the application process, or to find your local Workforce Development Board, visit the NC JobLink Career Center website.

AmeriCorps

AmeriCorps Education Awards are available only for AmeriCorps volunteers and can be used for educational expenses for non-degree courses, such as Continuing Education courses offered by qualified schools. For more information on qualified schools and programs, contact the National Service Trust at 1-800-942-2677, or visit the FAQ page of the AmeriCorps website.

MyCAA

The Military Spouse Career Advancement Accounts (MyCAA) program provides up to $4,000 (over 2 years) of Financial Assistance for military spouses who are pursuing a license, certification, or Associates degree in a portable career field and occupation. For more information, please visit the MyCAA website.

GoArmyED Tuition Assistance Program

The Tuition Assistance (TA) program provides financial assistance for voluntary off-duty education programs in support of a Soldier's professional and personal self-development goals. TA is available for courses that are offered in the classroom or by distance learning and is part of an approved academic degree or certificate program.

For more information, please refer to Army Regulation-AR 621-5 of the Army Continuing Education System.

Wire Transfers

Contact our registration office at learnmore@duke.edu for details on how to send wire transfers. Very specific instructions must be followed in order for our office to receive a successful transfer.

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Policies & Procedures

Refund Policy

Refund and Change Requests must be in writing. To receive a refund, minus a processing fee for each course cancelled, we must receive your written cancellation request at least two weeks prior to the start of the program or course. Should you cancel your registration after you have been given your books and online access, we can only refund the portion of your tuition minus the cost of the books. The books/online access will remain yours. Processing fees are:

  • $20 for course fees under $500
  • $100 for course fees $500 or more

To submit a cancellation request:
Email: learnmore@duke.edu
Fax: 919-681-8235
Mail:
Registration - Duke Continuing Studies
Box 90700
Durham, NC 27708-0700

Include your name, address, phone number, and course title to be dropped. Refunds will be made in the manner you paid us.

Refund Policy

There are no refunds or online courses.

 

Bad Checks

If a check is returned for insufficient funds, we will charge a returned check fee of $35. Checks will not be resubmitted. The replacement payment must include the additional $35 and be in the form of cash, money order, or credit card.

Course is Filled / Waiting List

If a course is already filled, a waiting list is usually available instead. If you are interested in placing your name on the waiting list, follow the checkout instructions to do so. If a space becomes available, a registration staff member will call you and ask if you are still interested. If you are interested, registration staff can take your payment information over the phone and complete your registration at that time.

If We Cancel a Course

Sometimes we have to cancel a course that does not meet minimum enrollment, or due to unforeseen events. If that happens, you will receive a full refund minus the cost of the books and online Learning System. The books/learning system will remain yours. Duke Continuing Studies reserves the right to substitute instructors or change the day a course meets.

Tax Deductions

Course fees and expenses are sometimes tax deductible. Please consult an accountant concerning this matter. Non-credit programs at Duke Continuing Studies do not generate 1098-T forms, in accordance with the following IRS guideline:

Instructions for Forms 1098-E and 1098-T published by the Department of the Treasury, Internal Revenue Service, states “You do not have to file Form 1098-T or furnish a statement for: Courses for which no academic credit is offered, even if the student is otherwise enrolled in a degree program…”

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