The course you are looking for has been discontinued.
To find the policies in place for a program when it was discontinued, browse by program/course name below.
If you require further assistance, please contact pcponline@duke.edu.
Cancellation Policies
Notice of cancellation, (which occurs prior to the beginning of a program or course) and withdrawal, (which occurs after the beginning of a program or course) should be conveyed via email to the organization which processed the registration initially: Corporate Education Group (CEG) or Duke Continuing Studies (DCS). This notification email should include the first and last name used to register for the course/program, the title of the course/program, start date and the reason for cancelling or withdrawing.
Refunds, if applicable, are issued by the organization which originally processed the registration, paid only to the recipient who originally purchased the course/program and credited to the original source of payment.
For Instructor-led classroom-based or Virtual programs:
Refunds for cancellations or withdrawals will be made to REGISTRANT on a per course basis in accordance with the following refund schedule:
- If REGISTRANT cancels more than 14 calendar days prior to the Start Date, either CEG/DCS will refund all monies paid.
- If REGISTRANT cancels between 14 and 7 calendar days prior to the Start Date, either CEG/DCS will retain 25% of the course cost.
- If REGISTRANT cancels less than 7 calendar days prior to the Start Date, either CEG/DCS will retain an amount equal to 50% of the course cost.
- If REGISTRANT withdraws after their Start Date, but prior to the midpoint of the program’s scheduled hours, either CEG/DCS will retain an amount equal to 75% of the course cost.
- If REGISTRANT withdraws at or after the midpoint of the program’s scheduled hours, either CEG/DCS will retain 100% of the course cost.
For Asynchronous (self-paced) online programs:
Refunds for cancellations or withdrawals will be made to REGISTRANT on a per program basis in accordance with the following refund schedule:
- If REGISTRANT cancels within 3 calendar days of having received his or her login and password and has not yet logged into the program, either CEG/DCS will refund all monies paid.
- If REGISTRANT cancels within 3 calendar days of having received his or her login and password and already has logged into the program, either CEG/DCS will retain an amount equal to 50% of the course cost.
- If REGISTRANT cancels 4 or more calendar days after having received his or her login and password, but prior to accessing 50% of the courses in the program or 50% of the modules in a course, either CEG/DCS will retain an amount equal to 90% of the course cost.
Cancellation of a course/program by either CEG or DCS entitles the student to a full refund.
For questions or to send a written notification of cancellation or withdrawal:
CEG:
1-800-288-7246 (US only)/ +1-978-649-8200
info@corpedgroup.com.
Duke Continuing Studies:
1-919-684-6259
learnmore@duke.edu
Tax Deductions
Course fees and expenses are sometimes tax deductible. Please consult an accountant concerning this matter. Non-credit programs at Duke Continuing Studies do not generate 1098-T forms, in accordance with the following IRS guideline:
- Instructions for Forms 1098-E and 1098-T published by the Department of the Treasury, Internal Revenue Service, states “You do not have to file Form 1098-T or furnish a statement for: Courses for which no academic credit is offered, even if the student is otherwise enrolled in a degree program…”
Policies as of 12/15/2025
Online Refund and Transfer Policy
There are no refunds, cancellations, or transfers for online, self-paced courses.
Extension Policy
No extensions will be granted. Students who require additional time to complete the course(s) they registered for will be responsible for re-registering and paying for the course in full for a second time.
Tax Deductions
Course fees and expenses are sometimes tax deductible. Please consult an accountant concerning this matter. Non-credit programs at Duke Continuing Studies do not generate 1098-T forms, in accordance with the following IRS guideline:
- Instructions for Forms 1098-E and 1098-T published by the Department of the Treasury, Internal Revenue Service, states “You do not have to file Form 1098-T or furnish a statement for: Courses for which no academic credit is offered, even if the student is otherwise enrolled in a degree program…”
Policies as of 12/15/2025
Extension Policy
No extensions will be granted. Students who require additional time to complete the course(s) they registered for will be responsible for re-registering and paying for the course in full for a second time.
Tax Deductions
Course fees and expenses are sometimes tax deductible. Please consult an accountant concerning this matter. Non-credit programs at Duke Continuing Studies do not generate 1098-T forms, in accordance with the following IRS guideline:
- Instructions for Forms 1098-E and 1098-T published by the Department of the Treasury, Internal Revenue Service, states “You do not have to file Form 1098-T or furnish a statement for: Courses for which no academic credit is offered, even if the student is otherwise enrolled in a degree program…”
Policies as of 12/15/2025
Online Refund and Transfer Policy
There are no refunds, cancellations, or transfers for online, self-paced courses.
Extension Policy
A one-time 60 day extension may be granted to students who demonstrate in writing (via email to digitalmedia-marketing@duke.edu) the reason required to complete the program. Requests will be considered by the Program Manager and a response will be delivered via email. It is at the discretion of the Program Manager to determine if the situation warrants an extension.
If an extension is granted the student must complete the program within 60 days. No further extensions will be granted. If a student cannot finish the program within that extension window, and desires to finish the program, they will be responsible for purchasing the program again in its entirety at full tuition.
Tax Deductions
Course fees and expenses are sometimes tax deductible. Please consult an accountant concerning this matter. Non-credit programs at Duke Continuing Studies do not generate 1098-T forms, in accordance with the following IRS guideline:
- Instructions for Forms 1098-E and 1098-T published by the Department of the Treasury, Internal Revenue Service, states “You do not have to file Form 1098-T or furnish a statement for: Courses for which no academic credit is offered, even if the student is otherwise enrolled in a degree program…”
Online Refund and Transfer Policy
There are no refunds, cancellations, or transfers for online, self-paced courses.
Course Extension Policy
A one-time 60 day extension may be granted to students who demonstrate in writing (via email to digitalmedia-marketing@duke.edu) the reason required to complete the program. Requests will be considered by the Program Manager and a response will be delivered via email. It is at the discretion of the Program Manager to determine if the situation warrants an extension.
If an extension is granted the student must complete the program within 60 days. No further extensions will be granted. If a student cannot finish the program within that extension window, and desires to finish the program, they will be responsible for purchasing the program again in its entirety at full tuition.
Tax Deductions
Course fees and expenses are sometimes tax deductible. Please consult an accountant concerning this matter. Non-credit programs at Duke Continuing Studies do not generate 1098-T forms, in accordance with the following IRS guideline:
- Instructions for Forms 1098-E and 1098-T published by the Department of the Treasury, Internal Revenue Service, states “You do not have to file Form 1098-T or furnish a statement for: Courses for which no academic credit is offered, even if the student is otherwise enrolled in a degree program…”
Policies as of 12/15/2025
Online Refund and Transfer Policy
There are no refunds, cancellations, or transfers for online, self-paced courses.
Extension Policy
No extensions will be granted. Students who require additional time to complete the course(s) they registered for will be responsible for re-registering and paying for the course in full for a second time.
Tax Deductions
Course fees and expenses are sometimes tax deductible. Please consult an accountant concerning this matter. Non-credit programs at Duke Continuing Studies do not generate 1098-T forms, in accordance with the following IRS guideline:
- Instructions for Forms 1098-E and 1098-T published by the Department of the Treasury, Internal Revenue Service, states “You do not have to file Form 1098-T or furnish a statement for: Courses for which no academic credit is offered, even if the student is otherwise enrolled in a degree program…”
Policies as of 12/15/2025
Refund Policy
Refund and Change Requests must be in writing. To receive a refund, minus a processing fee for each course cancelled, we must receive your written cancellation request at least two weeks prior to the start of the program or course. Processing fees are:
- $20 for course fees under $500
- $100 for course fees $500 or more
To submit a cancellation request:
Email: learnmore@duke.edu
Include your name, address, phone number, and course title to be dropped. Refunds will be made in the manner you paid us. Should books have already been ordered at time of cancellation notice (per verification from program manager) the cost of the books will be deducted from the refunded tuition.
Online Refund and Transfer Policy
There are no refunds, cancellations, or transfers for online, self-paced courses.
Bad Checks
If a check is returned for insufficient funds, we will charge a returned check fee of $35. Checks will not be resubmitted. The replacement payment must include the additional $35 and be in the form of cash, money order, or credit card.
Course is Filled / Waiting List
If a course is already filled, a waiting list is usually available instead. If you are interested in placing your name on the waiting list, follow the checkout instructions to do so. If a space becomes available, a registration staff member will contact you and ask if you are still interested. If you are interested, registration staff can assist you.
If We Cancel a Course
Sometimes we have to cancel a course that does not meet minimum enrollment, or due to unforeseen events. If that happens, you will receive a full or pro-rated refund. Duke Continuing Studies reserves the right to substitute instructors or change the day a course meets.
Tax Deductions
Course fees and expenses are sometimes tax deductible. Please consult an accountant concerning this matter. Non-credit programs at Duke Continuing Studies do not generate 1098-T forms, in accordance with the following IRS guideline:
- Instructions for Forms 1098-E and 1098-T published by the Department of the Treasury, Internal Revenue Service, states “You do not have to file Form 1098-T or furnish a statement for: Courses for which no academic credit is offered, even if the student is otherwise enrolled in a degree program…”
Policies as of 12/15/2025
Online Refund and Transfer Policy
There are no refunds, cancellations, or transfers for online, self-paced courses.
Extension Policy
No extensions will be granted. Students who require additional time to complete the course(s) they registered for will be responsible for re-registering and paying for the course in full for a second time.
Tax Deductions
Course fees and expenses are sometimes tax deductible. Please consult an accountant concerning this matter. Non-credit programs at Duke Continuing Studies do not generate 1098-T forms, in accordance with the following IRS guideline:
- Instructions for Forms 1098-E and 1098-T published by the Department of the Treasury, Internal Revenue Service, states “You do not have to file Form 1098-T or furnish a statement for: Courses for which no academic credit is offered, even if the student is otherwise enrolled in a degree program…”
Policies as of 12/15/2025
Refund Policy
Refund and Change Requests must be in writing. To receive a refund, minus a processing fee for each course cancelled, we must receive your written cancellation request at least two weeks prior to the start of the program or course. Processing fees are:
- $20 for course fees under $500
- $100 for course fees $500 or more
To submit a cancellation request:
Email: learnmore@duke.edu
Include your name, address, phone number, and course title to be dropped. Refunds will be made in the manner you paid us. Should books have already been ordered at time of cancellation notice (per verification from program manager) the cost of the books will be deducted from the refunded tuition.
Online Refund and Transfer Policy
There are no refunds, cancellations, or transfers for online, self-paced courses.
Bad Checks
If a check is returned for insufficient funds, we will charge a returned check fee of $35. Checks will not be resubmitted. The replacement payment must include the additional $35 and be in the form of cash, money order, or credit card.
Course is Filled / Waiting List
If a course is already filled, a waiting list is usually available instead. If you are interested in placing your name on the waiting list, follow the checkout instructions to do so. If a space becomes available, a registration staff member will contact you and ask if you are still interested. If you are interested, registration staff can assist you.
If We Cancel a Course
Sometimes we have to cancel a course that does not meet minimum enrollment, or due to unforeseen events. If that happens, you will receive a full or pro-rated refund. Duke Continuing Studies reserves the right to substitute instructors or change the day a course meets.
Tax Deductions
Course fees and expenses are sometimes tax deductible. Please consult an accountant concerning this matter. Non-credit programs at Duke Continuing Studies do not generate 1098-T forms, in accordance with the following IRS guideline:
- Instructions for Forms 1098-E and 1098-T published by the Department of the Treasury, Internal Revenue Service, states “You do not have to file Form 1098-T or furnish a statement for: Courses for which no academic credit is offered, even if the student is otherwise enrolled in a degree program…”
Online Refund and Transfer Policy
There are no refunds, cancellations, or transfers for online, self-paced courses.
Extension Policy
No extensions will be granted. Students who require additional time to complete the course(s) they registered for will be responsible for re-registering and paying for the course in full for a second time.
Tax Deductions
Course fees and expenses are sometimes tax deductible. Please consult an accountant concerning this matter. Non-credit programs at Duke Continuing Studies do not generate 1098-T forms, in accordance with the following IRS guideline:
- Instructions for Forms 1098-E and 1098-T published by the Department of the Treasury, Internal Revenue Service, states “You do not have to file Form 1098-T or furnish a statement for: Courses for which no academic credit is offered, even if the student is otherwise enrolled in a degree program…”
Online Refund and Transfer Policy
There are no refunds, cancellations, or transfers for online, self-paced courses.
Extension Policy
No extensions will be granted. Students who require additional time to complete the course(s) they registered for will be responsible for re-registering and paying for the course in full for a second time.
Tax Deductions
Course fees and expenses are sometimes tax deductible. Please consult an accountant concerning this matter. Non-credit programs at Duke Continuing Studies do not generate 1098-T forms, in accordance with the following IRS guideline:
- Instructions for Forms 1098-E and 1098-T published by the Department of the Treasury, Internal Revenue Service, states “You do not have to file Form 1098-T or furnish a statement for: Courses for which no academic credit is offered, even if the student is otherwise enrolled in a degree program…”
Policies as of 12/15/2025
Online Refund and Transfer Policy
There are no refunds, cancellations, or transfers for online, self-paced courses.
Extension Policy
A one-time 60 day extension may be granted to students who demonstrate in writing the reasons why an extension is needed (via email to phaedra.kelly@duke.edu) Requests will be considered by the Program Manager and a response will be delivered via email within 7 business days (excluding Duke holidays). It is at the discretion of the Program Manager to determine if the situation warrants an extension.
If an extension is granted the student must complete the program within 60 days. No further extensions will be granted. If a student cannot finish the program within that extension window, and desires to finish the program, they will be responsible for purchasing the program again in its entirety at full tuition.
Tax Deductions
Course fees and expenses are sometimes tax deductible. Please consult an accountant concerning this matter. Non-credit programs at Duke Continuing Studies do not generate 1098-T forms, in accordance with the following IRS guideline:
- Instructions for Forms 1098-E and 1098-T published by the Department of the Treasury, Internal Revenue Service, states “You do not have to file Form 1098-T or furnish a statement for: Courses for which no academic credit is offered, even if the student is otherwise enrolled in a degree program…”
Online Refund and Transfer Policy
There are no refunds, cancellations, or transfers for online, self-paced courses.
Extension Policy
No extensions will be granted. Students who require additional time to complete the course(s) they registered for will be responsible for re-registering and paying for the course in full for a second time.
Tax Deductions
Course fees and expenses are sometimes tax deductible. Please consult an accountant concerning this matter. Non-credit programs at Duke Continuing Studies do not generate 1098-T forms, in accordance with the following IRS guideline:
- Instructions for Forms 1098-E and 1098-T published by the Department of the Treasury, Internal Revenue Service, states “You do not have to file Form 1098-T or furnish a statement for: Courses for which no academic credit is offered, even if the student is otherwise enrolled in a degree program…”
Policies as of 12/15/2025
Online Refund and Transfer Policy
There are no refunds, cancellations, or transfers for online, self-paced courses.
Extension Policy
No extensions will be granted. Students who require additional time to complete the course(s) they registered for will be responsible for re-registering and paying for the course in full for a second time.
Tax Deductions
Course fees and expenses are sometimes tax deductible. Please consult an accountant concerning this matter. Non-credit programs at Duke Continuing Studies do not generate 1098-T forms, in accordance with the following IRS guideline:
- Instructions for Forms 1098-E and 1098-T published by the Department of the Treasury, Internal Revenue Service, states “You do not have to file Form 1098-T or furnish a statement for: Courses for which no academic credit is offered, even if the student is otherwise enrolled in a degree program…”
Policies as of 12/15/2025
Online Refund and Transfer Policy
There are no refunds, cancellations, or transfers for online, self-paced courses.
Extension Policy
No extensions will be granted. Students who require additional time to complete the course(s) they registered for will be responsible for re-registering and paying for the course in full for a second time.
Tax Deductions
Course fees and expenses are sometimes tax deductible. Please consult an accountant concerning this matter. Non-credit programs at Duke Continuing Studies do not generate 1098-T forms, in accordance with the following IRS guideline:
- Instructions for Forms 1098-E and 1098-T published by the Department of the Treasury, Internal Revenue Service, states “You do not have to file Form 1098-T or furnish a statement for: Courses for which no academic credit is offered, even if the student is otherwise enrolled in a degree program…”
Online Refund and Transfer Policy
There are no refunds, cancellations, or transfers for online, self-paced courses.
Extension Policy
No extensions will be granted. Students who require additional time to complete the course(s) they registered for will be responsible for re-registering and paying for the course in full for a second time.
Tax Deductions
Course fees and expenses are sometimes tax deductible. Please consult an accountant concerning this matter. Non-credit programs at Duke Continuing Studies do not generate 1098-T forms, in accordance with the following IRS guideline:
- Instructions for Forms 1098-E and 1098-T published by the Department of the Treasury, Internal Revenue Service, states “You do not have to file Form 1098-T or furnish a statement for: Courses for which no academic credit is offered, even if the student is otherwise enrolled in a degree program…”
Policies as of 12/15/2025
Online Refund and Transfer Policy
There are no refunds, cancellations, or transfers for online, self-paced courses.
Extension Policy
No extensions will be granted. Students who require additional time to complete the course(s) they registered for will be responsible for re-registering and paying for the course in full for a second time.
Tax Deductions
Course fees and expenses are sometimes tax deductible. Please consult an accountant concerning this matter. Non-credit programs at Duke Continuing Studies do not generate 1098-T forms, in accordance with the following IRS guideline:
- Instructions for Forms 1098-E and 1098-T published by the Department of the Treasury, Internal Revenue Service, states “You do not have to file Form 1098-T or furnish a statement for: Courses for which no academic credit is offered, even if the student is otherwise enrolled in a degree program…”
Online Refund and Transfer Policy
There are no refunds, cancellations, or transfers for online, self-paced courses.
Extension Policy
No extensions will be granted. Students who require additional time to complete the course(s) they registered for will be responsible for re-registering and paying for the course in full for a second time.
Tax Deductions
Course fees and expenses are sometimes tax deductible. Please consult an accountant concerning this matter. Non-credit programs at Duke Continuing Studies do not generate 1098-T forms, in accordance with the following IRS guideline:
- Instructions for Forms 1098-E and 1098-T published by the Department of the Treasury, Internal Revenue Service, states “You do not have to file Form 1098-T or furnish a statement for: Courses for which no academic credit is offered, even if the student is otherwise enrolled in a degree program…”