Human Resource Management

Now offered on Monday, evenings 6:00-9:00pm EST via Zoom.*

Designed for Human Resource professionals committed to earning the SHRM-CP or SHRM-SCP certification, this virtual online, instructor-led, exam review program can assist you in study preparation.

Recognized by SHRM as the only official University education partner in the Triangle area, the Duke exam review program provides both instruction by a certified instructor as well as access to the official SHRM certification preparation tool: the 2023 SHRM Learning System. This system includes a set of books and access to SHRM’s learning site which supplements the live, online instruction- all of which are included in the program tuition.

Why choose the Duke SHRM-CP or SHRM-SCP exam preparation program?

  • Offered live, online with an instructor, one evening a week
  • Taught by an instructor both certified and employed in HR industry
  • Provides opportunity to ask questions/receive feedback in real-time
  • Allows networking with peers to discuss HR topics taught
  • Recognized by SHRM as the official training provider in the Triangle
  • Includes the official SHRM Learning system to supplement lectures
  • Awards a certificate of completion upon meeting requirements

The SHRM Learning System includes multiple modules covering the comprehensive SHRM Body of Competency and Knowledge™ (SHRM BoCK™) therefore, familiarizing students with topics to be tested upon on the SHRM-CP or SHRM-SCP exam.

  • HR Competencies
  • HR Strategies
  • Talent Acquisition
  • Employment Engagement and Retention
  • Learning and Development
  • Total Rewards
  • Structure of the HR Function
  • Organization Effectiveness and Development
  •  Workforce Management
  • Employee and Labor Relations
  • Technology Management
  • Managing a Global Workforce
  • Risk Management
  • Corporate Social Responsibility
  •  US Employment Laws and Regulations

The Duke certificate program, based upon the SHRM Learning System® for SHRM-CP/SHRM-SCP Certification Preparation, can help prepare you for either the SHRM Certified Professional (SHRM-CP™) or SHRM Senior Certified Professional (SHRM-SCP™) certification exams.

The content taught in the program reflects the SHRM Body of Competency Knowledge. Students must use the most recent edition of the SHRM® educational products for this program and may not use outdated materials. Therefore, books are included in the tuition as provided by SHRM.

Completion of this certificate program, while excellent preparation for the exam, does not guarantee success on the certification exam. It is incumbent upon the student to dedicate additional study time outside of the classroom to prepare for the national exams.

The certification exams are given twice yearly. The spring exam is typically administered May through July and the winter exam is typically administered December through February. Students who plan to sit for either exam need to apply for the exam via the SHRM website.

Duke University Continuing Studies has no affiliation with exam registration. It is the responsibility of the student to contact the SHRM Certification Commission and adhere to exam registration deadlines, processes and any fees required to be paid.

Admission to and completion of the Duke HR Certificate Program does not guarantee eligibility for the SHRM-CP/SHRM-SCP exams. The SHRM Certification Commission governs the policies, processes and administration of the national examinations and does require a minimum level of work experience to qualify for the exams based upon education level.

It is recommended that individuals considering the program, and whom intend to apply for either the SHRM-CP or SHRM-SCP examination, first consult with SHRM to ascertain if they meet both the work experience and education eligibility requirements.

Eligibility

Be at least 18 years of age

  • Understand that curriculum is based upon US laws and practices.
  • Minimum one year work experience as a human resources professional.
  • Use of a personal email account versus a business email (to avoid firewall and spam issues).
  • Consistent access to the internet during program.
  • A computer with both microphone and camera abilities. The ability to both hear and speak with instructor and other students is required for participation in this program. Lack of such computer capability will require the student to login via smart phone.
  • Be fluent in the English language (including reading and writing).
  • Be familiar with how online programs work and be comfortable using them.
  • Meet the computer technical requirements specifications.
  • Tuition paid in full prior to the start of the program.

Certificate requirements

To earn a certificate of completion from Duke Continuing Studies* the following requirements must be met:

  • Complete pre-test through the SHRM learning system (no score required)
  • Participate in and complete all non-graded activities/assignments
  • Complete both the in-class exam (test) given by the instructor and the post-test through the SHRM learning system. You need only score a minimum of 80% on one of the two tests, but you must complete them both.
  • Tuition paid in full prior to program start

*The Duke certificate of completion is noncredit and does not apply toward a degree.

Human Resource Management

Virtual, instructor-led via Zoom

Begins February 12, 2024

Monday evenings: via Zoom

6:00 p.m. to 9:00 p.m. Eastern Standard Time (EST)

February   12, 19, 26
March 4, 11, 18, 25
April 1, 8, 15, 22, 29
May 6

Registration

Private loans are an option for students who do not wish to pay in full with registration. Please note all funding must be approved and paperwork completed prior to the program start date. See Funding Sources below.

Registration Methods

  1. REGISTER ONLINE: using a credit card with our secure, real-time registration system.  Add the course to your shopping cart and follow the instructions for checking out.
  2. Register by Phone at 919-684-6259 during our business hours (Monday through Friday, 8:00am to 5:00pm EST).  Please note that loan applicants must call our office to register.

Who should take this course?

This course is designed for experienced HR professionals desiring an exam review course for the SHRM-CP/SHRM-SCP exams.  Students interested in a general course of HR study might want to consider the Essentials of Human Resources program also offered through Duke Continuing Studies.

What books are included with this program? 

This program utilizes the official SHRM Learning System® for SHRM-CP/SHRM-SCP preparation put forth by the Society for Human Resource Management (SHRM). Tuition includes a set of books and access to the SHRM online site which provides learning activities to supplement in-class instruction. Books will be shipped from SHRM within a week of the program start date.

What are the education requirements for this program? 

At least one year of HR experience and a Bachelor’s degree is recommended. See the eligibility chart in the Certification section.

What is the difference between the SHRM-CP and SHRM-SCP designations? 

The SHRM-CP is designed for HR professionals whose primary responsibilities focus on HR program implementation, are tactical and operational in nature and function primarily within the HR department.  

The SHRM-SCP, on the other hand, is designed for HR professionals whose primary responsibilities involve designing and planning HR policies and strategies and whose decisions have an impact both within and outside the organization.

After registering, when will I receive additional program details?

Registered students will receive additional program details via email prior to the start of the program.

Is access to a computer required during this program? 

This is a virtual class. Students will need to have access to a computer, preferably one with both microphone and camera abilities. Please note that if the student’s computer does not have microphone capability, they will need to log into Zoom using their smart phones. Students must have the means to both hear and speak to the instructor and other students during class time.

After registering, when will I be able to pick up my books? 

Books will be mailed to the home address given at registration. Please allow 10 business days for books to be delivered. Once books are ordered, a refund will not be given.

How often is this program offered?

This program is offered twice per year, once in the spring and once in the fall (typically February and September).  Registration typically opens several months prior to the start of the program.

How do I earn the certificate of completion from Duke Continuing Studies?

  • Complete pre-test through the SHRM learning system (no score required)
  • Participate in and complete all non-graded activities/assignments
  • Complete both the in-class exam given by the instructor and the post-test through the SHRM learning system. You need only score a minimum of 80% on one of the two tests, but you must complete them both.
  • Tuition paid in full prior to program start

Will I be certified as SHRM-CP or SHRM-SCP when I complete this program? 

No. You will not be “certified” as SHRM-CP or SHRM-SCP upon completion of the Duke program. You will receive a completion “certificate” acknowledging that you have met the requirements of the program.

Certification as a SHRM-CP or SHRM-SCP requires passing a national examination and meeting other criteria. For more information on either designation, please visit SHRM Certification Commission online at http://www.shrmcertification.org/

 Will I pass the SHRM-CP or SHRM-SCP exam after taking this class?

Completion of this certificate program, while excellent preparation for the exam, does not guarantee success on the certification exam itself. It is the responsibility of the student to dedicate additional study time outside of the classroom to prepare for the national exams. Furthermore, students must use the most recent edition of the SHRM® educational products (Learning System) provided as part of program tuition upon which the program and the exams are based. Students cannot provide their own books.

After completing this program, am I eligible to apply for the SHRM-CP/SHRM-SCP exam? 

Not necessarily. While it is not mandatory for students to complete the Duke program or any other education program in order to qualify for the SHRM-CP or SHRM-SCP exam, there are other requirements stipulated by SHRM that must be met. Therefore, it is recommended individuals seeking to apply for a certification exam first visit the SHRM website to ensure they meet the qualifications for eligibility, prior to registering for the Duke program.

http://www.shrmcertification.org/

Are the certification exams (SHRM-CP/SHRM-SCP) offered through Duke Continuing Studies? 

No.  Students who plan to sit for either the SHRM-CP or SHRM-SCP exam need to apply for the exam through the SHRM Certification Commission as they administer the exam. (See http://www.shrmcertification.org/) Duke University Continuing Studies has no affiliation with exam registration.  It is the responsibility of the student to contact SHRM and adhere to exam registration deadlines and processes. 

Will the Duke Continuing Studies staff assist me in finding a position?

It is incumbent upon the student to seek his/her own employment through their own endeavors. Duke Office of Continuing Studies provides no assistance with job search, career placement and/or internships nor make any claim or warrant this program will result in obtaining a position as a result of completion.

Are the classes recorded?

No, the classes are not recorded.

Tuition: $1485

The SHRM learning system is included (books and access to the online supplemental learning site)

Duke Employee Discount

  • $100 off the fee of $1485; Duke employee pays fee of $1385
  • Tuition payment via internal department transfer is not accepted. 
  • Student must register and pay tuition in full or have loan “certified” by Duke Continuing Studies, prior to the program start date, in order to reserve space in the program for that term.

Discount must be requested and applied during the registration process and cannot be applied in addition to any other discount that may be offered. You may be asked to verify your status as a Duke employee.

Group Discount

Do you have a group (Duke or non-Duke entity) interested in training? Contact the Program Manager for details.

Funding Sources

No loans can be construed to imply any degree-seeking status for students of Duke Continuing studies. Duke Continuing Studies courses are non-credit.

Duke Continuing Studies (DCS) will not certify (approve) loan amounts greater than the amount of the tuition regardless of the amount approved by the lending agency. DCS reserves the right to reject any loan which exceeds the tuition amount. DCS will not be responsible for refunding monies in excess of the tuition. Students needing to secure loan funding for books or other items in relation to the program are responsible for making separate loan arrangements with the funding agency. No loan funds will be refunded to the student.

Should a student choose to borrow less than the tuition amount, the balance must be paid prior to the close of the registration period.

Funding Sources

Our Professional Certificate programs are non-credit (not degree applicable); therefore, they are NOT eligible for federal education loans. DO NOT SUBMIT FAFSA FORMS for these programs. Some of our programs may offer payment plans. Please see individual program web pages for those details.

Other Funding Sources

The funding options listed below may not be applicable to all programs at this time. Please contact the organization offering the funding to see if you qualify and if the funds can be used for the program in which you are interested.

Sallie Mae Smart Option Loan

To apply for this private student loan, visit Sallie Mae’s website, and click the I’m ready to apply button. The following application should populate with the pertinent information for Duke Continuing Studies.

  • Under Loan Needs, select Student and then Undergraduate degree.
  • Select Career training school.
  • Select North Carolina from the drop down menu.
  • Under name of school begin typing DUKE PROFESSIONAL, then select DUKE PROFESSIONAL CERTIFICATES, DURHAM, NC, 00292099 when it populates.
  • Click Continue.
  • Next, You've confirmed that you want a Smart Option Student Loan for DUKE PROFESSIONAL CERTIFICATES will appear.
  • Click Continue.
  • Fill out Basic Information.
  • Fill out Permanent Address section.
  • Fill out School Information.
    • DUKE PROFESSIONAL CERTIFICATES, DURHAM, NC, 00292099 should already have populated for the school.
    • Select Certificate for Degree/Certificate of Study.
    • Select your Specialty or select Other if it is not shown in the options.
    • Select Half Time for Enrollment Status.
    • Select Certificate/Continuing Ed for Grade Level.
    • Enter your Loan period begins and loan period end dates.
    • Enter your Anticipated Graduation / Completion.
    • Enter loan amount. NOTE: This may not exceed the cost of tuition.
    • Estimated financial assistance should be $0.00.
    • Under Loan request, click Use calculated need.
    • Do not check any box in typical school expenses.
  • Follow the remaining loan application prompts.
Wells Fargo Graduate Loan

Please note that Wells Fargo is no longer accepting new applications for their private student loans. However, students with an outstanding balance on a Wells Fargo private student loan may be eligible to be borrowers on a new private loan. See here for details.

Duke Hospital Employees

Duke University Hospital employees may be eligible for support from the Employee Development Initiative (EDI), which helps employees pay for short-term career-related programs, workshops, and seminars. For more information, visit the Employee Development Initiative site or call Duke Hospital Human Resources at (919) 668-2170.

AmeriCorps

AmeriCorps Education Awards are available only for AmeriCorps volunteers and can be used for educational expenses for non-degree courses, such as Continuing Education courses offered by qualified schools. For more information on qualified schools and programs, contact the National Service Trust at 1-800-942-2677, or visit the FAQ page of the AmeriCorps website.

Wire Transfers

Contact our registration office at learnmore@duke.edu for details on how to send wire transfers. Very specific instructions must be followed in order for our office to receive a successful transfer.

Refund Policy

Refund and Change Requests must be in writing. To receive a refund, minus a processing fee for each course cancelled, we must receive your written cancellation request at least two weeks prior to the start of the program or course. Processing fees are:

  • $20 for course fees under $500
  • $100 for course fees $500 or more

To submit a cancellation request:
Email: learnmore@duke.edu

Include your name, address, phone number, and course title to be dropped. Refunds will be made in the manner you paid us. Should books have already been ordered at time of cancellation notice (per verification from program manager) the cost of the books will be deducted from the refunded tuition.

Online Refund and Transfer Policy

There are no refunds, cancellations, or transfers for online, self-paced courses.

Bad Checks

If a check is returned for insufficient funds, we will charge a returned check fee of $35. Checks will not be resubmitted. The replacement payment must include the additional $35 and be in the form of cash, money order, or credit card.

Course is Filled / Waiting List

If a course is already filled, a waiting list is usually available instead. If you are interested in placing your name on the waiting list, follow the checkout instructions to do so. If a space becomes available, a registration staff member will contact you and ask if you are still interested. If you are interested, registration staff can assist you.

If We Cancel a Course

Sometimes we have to cancel a course that does not meet minimum enrollment, or due to unforeseen events. If that happens, you will receive a full or pro-rated refund. Duke Continuing Studies reserves the right to substitute instructors or change the day a course meets.

Tax Deductions

Course fees and expenses are sometimes tax deductible. Please consult an accountant concerning this matter. Non-credit programs at Duke Continuing Studies do not generate 1098-T forms, in accordance with the following IRS guideline:

  • Instructions for Forms 1098-E and 1098-T published by the Department of the Treasury, Internal Revenue Service, states “You do not have to file Form 1098-T or furnish a statement for: Courses for which no academic credit is offered, even if the student is otherwise enrolled in a degree program…”