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Human Resource Management

SHRM 2019Are you committed to earning the SHRM-CP or SHRM-SCP certification? Let our team of experts help you get there.

As the only SHRM University partner in the Triangle area, our course utilizes both SHRM Certified instructors who are currently working in the industry and the official SHRM certification prep tool: the 2021 SHRM Learning System.

Your journey toward SHRM certification can now be done 100% online.

Like many HR professionals worldwide, you’re likely adjusting to new routines, schedules and working situations to accommodate global health concerns. We understand how challenging that can be navigate and want to let you know we’re here to help.

It’s more important than ever to take a step back and refocus on your personal well-being and goals. And if one of your goals includes continued HR advancement, our fully online course can help you get there. You’ll get all the benefits of an in-person classroom experience with live instruction from a certified instructor, as well as interaction and discussions with fellow HR professionals, but in the comfort of your own home.

Why choose the Duke HR Management preparation program?

  • Only SHRM recognized preferred provider in the Triangle to offer SHRM-CP/SHRM-SCP exam preparation program
  • Taught by certified instructors and industry practitioners, who provide a structured learning experience and support
  • Experienced in offering Human Resource exam preparation programs for over a decade
  • Provides 18 months of online access to practice exercises/tests from program start date
  • Conveniently offered in a weeknight evening format 
  • Awards a certificate of completion from Duke University
  • Network and collaborate with peers to share real-life examples and bring HR knowledge and competencies to life.

Who should attend?

  • Experienced HR Professionals desiring an exam preparation course for the SHRM-CP/SHRM-SCP exams
  • HR professionals wanting to enhance their education or to update their HR knowledge

This program is not a substitute for a general course of HR study.

Topics covered are intended for review by experienced HR professionals.

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Curriculum & Course Details

The SHRM Learning System for SHRM-CP/SHRM-SCP includes four modules covering the comprehensive SHRM Body of Competency and Knowledge™ (SHRM BoCK™) so students learn everything they need for the SHRM-CP or SHRM-SCP exam. 

HR Competencies2021 SHRM

  • Leadership & Navigation
  • Ethical Practice
  • Business Acumen
  • Relationship Management
  • Consultation
  • Critical Evaluation
  • Global & Cultural Effectiveness
  • Communication


  • HR Strategic Planning
  • Talent Acquisition
  • Employee Engagement & Retention
  • Learning & Development
  • Total Rewards


  • Structure of the HR Function
  • Organizational Effectiveness & Development
  • Workforce Management
  • Employee & Labor Relations
  • Technology Management


  • HR in the Global Context
  • Diversity & Inclusion
  • Risk Management
  • Corporate Social Responsibility
  • Employment Law & Regulations (U.S. only)


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The Duke certificate program, based upon the SHRM Learning System® for SHRM-CP/SHRM-SCP Certification Preparation, will prepare you for either the SHRM Certified Professional (SHRM-CP™) or SHRM Senior Certified Professional (SHRM-SCP™) certification exams. 

Course content reflects the SHRM Body of Competency Knowledge.  Students must use the most recent edition of the SHRM® educational products for this course, and may not use outdated materials. 

Completion of this certificate program, while excellent preparation for the exam, does not guarantee success on the certification exam.  It is incumbent upon the student to dedicate additional study time outside of the classroom to prepare for the national exams.

The certification exams are given twice yearly. The Spring exam is given May through July and the Winter exam is given December through February.  Students who plan to sit for either exam need to apply for the exam via the SHRM website as they administer the exam.

Duke University Continuing Studies has no affiliation with exam registration.  It is the responsibility of the student to contact the SHRM Certification Commission and adhere to exam registration deadlines and processes.

Admission to and completion of the Duke HR Certificate Program does not guarantee eligibility for the SHRM-CP/SHRM-SCP exams. The SHRM Certification Commission governs the policies, processes and administration of the national examinations and does require a minimum level of work experience to qualify for the exams based upon education level. Prospective students to the Duke HR Certificate Program whose intent is to sit for either the SHRM-CP or SHRM-SCP examination should consult with SHRM to ascertain if they meet the exam eligibility work experience and education requirements.

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Be at least 18 years of age

  • Understanding that curriculum is based upon US laws and practices
  • Minimum one year work experience as a human resources professional
  • Have an email account and regular access to the internet and a computer, preferably one with both microphone and camera abilities. Please note that if the student’s computer does not have microphone capability, they will need to log into Zoom using their smart phones. Students must have the means to both hear and speak to the instructor and other students during class time. (Please note personal email accounts are preferred as they are less likely to be blocked by fire walls and spam filters)
  • Be fluent in the English language (including reading and writing)
  • Be familiar with how online programs work and be comfortable using them
  • Meet the computer technical requirements specifications
  • Tuition paid in full prior to the start of the program

Certificate requirements

To earn a certificate of completion from Duke Continuing Studies* the following requirements must be met:

  • Complete all non-graded/graded activities/assignments according to deadlines set by instructor
  • Achieve a minimum score of 80% on the final exam
  • Pay Tuition in full

*The Duke certificate of completion is noncredit and does not apply toward a degree.

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Schedule & Registration


Human Resource Management

The program begins September 13, 2021
Virtual Platform

Looking for an alternative? We offer the Human Resource Management - Intensive Track which is ideal for students who cannot commit to a weeknight program, and would prefer to complete the certificate in a more concentrated manner.


Private loans are an option for students who do not wish to pay in full with registration. Please note all funding must be approved and paperwork completed prior to the program start date. See Funding Sources below.

Registration Methods

  1. REGISTER ONLINE: using a credit card with our secure, real-time registration system.  Add the course to your shopping cart and follow the instructions for checking out.
  2. Register by Phone at 919-684-6259 during our business hours (Monday through Friday, 8:00am to 5:00pm EST).  Please note that loan applicants must call our office to register.


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Frequently Asked Questions

Who should take this course?

This course is designed for experienced HR professionals desiring an exam review course for the SHRM-CP/SHRM-SCP exams.  Students interested in a general course of HR study might want to consider the Essentials of Human Resources program also offered through Duke Continuing Studies.

What books are included with this program? 

This program utilizes the official SHRM Learning System® for SHRM-CP/SHRM-SCP preparation put forth by the Society for Human Resource Management (SHRM).  

What are the education requirements for this program? 

At least one year of HR experience and a Bachelor’s degree is recommended. See the eligibility chart in the Certification section.

What is the difference between the SHRM-CP and SHRM-SCP designations? 

The SHRM-CP is designed for HR professionals whose primary responsibilities focus on HR program implementation, are tactical and operational in nature and function primarily within the HR department.  

The SHRM-SCP, on the other hand, is designed for HR professionals whose primary responsibilities involve designing and planning HR policies and strategies and whose decisions have an impact both within and outside the organization.

After registering, when will I receive additional program details?

Registered students will receive additional program details via email prior to the start of the program.

Is access to a computer required during this program? 

This is a virtual class. Students will need to have access to a computer, preferably one with both microphone and camera abilities. Please note that if the student’s computer does not have microphone capability, they will need to log into Zoom using their smart phones. Students must have the means to both hear and speak to the instructor and other students during class time.

After registering, when will I be able to pick up my books? 

Books will be mailed to the home address given at registration. Please expect 2-3 weeks for books to be delivered. Once books are ordered, a refund will not be given.

How much time should I plan to spend on homework and/or online assignments outside of the classroom? 

The SHRM Learning System® for SHRM-CP/SHRM-SCP preparation consists of four modules that vary in length; each module is, on average, over 200 pages and will need to be read over the course of one to two weeks in most cases.  In addition, online tests are required to be completed each week.  

How often is this program offered?

This program is offered twice per year, once in the spring and once in the fall (typically February and September).  Registration typically opens several months prior to the start of the program.

How do I earn the certificate of completion from Duke Continuing Studies?

Students who participate in and complete all non-graded activities/assignments, achieve a minimum score of 80% on the final exam and pay tuition in full prior to the program start will receive a certificate of completion from Duke Continuing Studies.

Will I be certified as SHRM-CP or SHRM-SCP when I complete this program? 

No. You will not be “certified” as SHRM-CP or SHRM-SCP upon completion of the Duke program. You will receive a completion “certificate” acknowledging that you have met the requirements of the program.

Certification as a SHRM-CP or SHRM-SCP requires passing a national examination and meeting other criteria. For more information on either designation, please visit SHRM Certification Commission online at http://www.shrmcertification.org/

 Will I pass the SHRM-CP or SHRM-SCP exam after taking this class?

Completion of this certificate program, while excellent preparation for the exam, does not guarantee success on the certification exam itself. It is incumbent upon the student to dedicate additional study time outside of the classroom to prepare for the national exams.  Furthermore, students must use the most recent edition of the SHRM® educational products for this course, and may not use outdated materials.

After completing this program, am I eligible to apply for the SHRM-CP/SHRM-SCP exam? 

Not necessarily.  It is not mandatory for students to complete the Duke program or any other education program in order to qualify for the SHRM-CP or SHRM-SCP exam.  However, the material covered in the Duke program will help to prepare individuals who seek to apply for the exam.  Visit SHRM at http://www.shrmcertification.org/ for further details on exam eligibility requirements.

Are the certification exams (SHRM-CP/SHRM-SCP) offered through Duke Continuing Studies? 

No.  Students who plan to sit for either the SHRM-CP or SHRM-SCP exam need to apply for the exam through the SHRM Certification Commission as they administer the exam. (See http://www.shrmcertification.org/) Duke University Continuing Studies has no affiliation with exam registration.  It is the responsibility of the student to contact SHRM and adhere to exam registration deadlines and processes. 

Will the Duke Continuing Studies staff assist me in finding a position?

It is incumbent upon the student to seek his/her own employment through their own endeavors. Duke Office of Continuing Studies provides no assistance with job search, career placement and/or internships nor make any claim or warrant this program will result in obtaining a position of a result of completion.

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Tuition & Funding Sources



Books are included in the cost of tuition.

Duke Employee Discount

• $100 off the fee of $1445
Duke employee pays fee of $1345
• Student must register and pay tuition in full or have loan “certified” by Duke Continuing Studies, prior to the program start date, in order to reserve space in the program for that term.
• Questions:  Contact Lynn Lieberman at 919-684-2601

Discount must be requested and applied during the registration process and cannot be applied in addition to any other discount that may be offered. You may be asked to verify your status as a Duke employee.

Group Discount

Do you have a group (Duke or non-Duke entity) interested in training?

Contact the Program Manager for details.

Funding Sources

The funding options listed below may not be applicable to all programs at this time. Please contact the organization offering the funding to see if you qualify and if the funds can be used for the program in which you are interested.


Our Professional Certificate programs are non-credit (not degree applicable); therefore, they are NOT eligible for federal education loans. DO NOT SUBMIT FAFSA FORMS for these programs. Some of our programs may offer payment plans. Please see individual program web pages for those details.

Duke Continuing Studies courses are non-degree offerings. Therefore, loans (Wells Fargo Graduate loan, Sallie Mae Smart Option Undergraduate loan, etc.) cannot be construed to imply any degree-seeking status.

Duke Continuing Studies (DCS) will not certify (approve) loan amounts greater than the amount of the tuition, regardless of the amount approved by the lending agency. DCS reserves the right to reject any loan which exceeds the tuition amount. DCS will not be responsible for refunding monies in excess of the tuition. Students needing to secure loan funding for books or other items in relation to the program are responsible for making separate loan arrangements with the funding agency. No loan funds will be refunded to the student.

Should a student choose to borrow less than the tuition amount, the balance must be paid prior to the close of the registration period.


Sallie Mae Smart Option Loan

To apply for this private student loan, visit Sallie Mae’s website, and click the I’m ready to apply buttonThe following application should populate with the pertinent information for Duke Continuing Studies.

  • Under Loan Needs, select Student and then Undergraduate degree.
  • Select Career training school. 
  • Select North Carolina from the drop down menu.
  • Under name of school begin typing DUKE PROFESSIONAL, then select DUKE PROFESSIONAL CERTIFICATES, DURHAM, NC, 00292099 when it populates.
  • Click Continue.
  • Next, You've confirmed that you want a Smart Option Student Loan for DUKE PROFESSIONAL CERTIFICATES will appear.
  • Click Continue.
  • Fill out Basic Information.
  • Fill out Permanent Address section.
  • Fill out School Information.
    • DUKE PROFESSIONAL CERTIFICATES, DURHAM, NC, 00292099 should already have populated for the school.
    • Select Certificate for Degree/Certificate of Study.
    • Select your Specialty or select Other if it is not shown in the options.
    • Select Half Time for Enrollment Status.
    • Select Certificate/Continuing Ed for Grade Level.
    • Enter your Loan period begins and loan period end dates.
    • Enter your Anticipated Graduation / Completion.
    • Enter loan amount. NOTE: This may not exceed the cost of tuition.
    • Estimated financial assistance should be $0.00.
    • Under Loan request, click Use calculated need.
    • Do not check any box in typical school expenses.
  • Follow the remaining loan application prompts.

Wells Fargo Graduate Loan

Please note that Wells Fargo is no longer accepting new applications for their private student loans. However, students with an outstanding balance on a Wells Fargo private student loan may be eligible to be borrowers on a new private loan. See here for details.

Duke Hospital Employees

Duke University Hospital employees may be eligible for support from the Employee Development Initiative (EDI), which helps employees pay for short-term career-related programs, workshops, and seminars. For more information, visit the Employee Development Initiative site or call Duke Hospital Human Resources at (919) 668-2170.

Workforce Investment Act

The WIA provides professional and basic skills training services to those who have been unable to find employment. Please keep in mind that this process can be lengthy, so plan to apply well in advance of the program start date.  For more information on eligibility, the application process, or to find your local Workforce Development Board, visit the NC JobLink Career Center website.


AmeriCorps Education Awards are available only for AmeriCorps volunteers and can be used for educational expenses for non-degree courses, such as Continuing Education courses offered by qualified schools. For more information on qualified schools and programs, contact the National Service Trust at 1-800-942-2677, or visit the FAQ page of the AmeriCorps website.


The Military Spouse Career Advancement Accounts (MyCAA) program provides up to $4,000 (over 2 years) of Financial Assistance for military spouses who are pursuing a license, certification, or Associates degree in a portable career field and occupation. For more information, please visit the MyCAA website.

Wire Transfers

Contact our registration office at learnmore@duke.edu for details on how to send wire transfers. Very specific instructions must be followed in order for our office to receive a successful transfer.

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Policies & Procedures

Refund Policy

Refund and Change Requests must be in writing. To receive a refund, minus a processing fee for each course cancelled, we must receive your written cancellation request at least two weeks prior to the start of the program or course. Processing fees are:

  • $20 for course fees under $500
  • $100 for course fees $500 or more

To submit a cancellation request:
Email: learnmore@duke.edu
Fax: 919-681-8235
Registration - Duke Continuing Studies
Box 90700
Durham, NC 27708-0700

Include your name, address, phone number, and course title to be dropped. Refunds will be made in the manner you paid us.

Online Classes

There are no refunds or cancellations for online courses.

Bad Checks

If a check is returned for insufficient funds, we will charge a returned check fee of $35. Checks will not be resubmitted. The replacement payment must include the additional $35 and be in the form of cash, money order, or credit card.

Course is Filled / Waiting List

If a course is already filled, a waiting list is usually available instead. If you are interested in placing your name on the waiting list, follow the checkout instructions to do so. If a space becomes available, a registration staff member will call you and ask if you are still interested. If you are interested, registration staff can take your payment information over the phone and complete your registration at that time.

If We Cancel a Course

Sometimes we have to cancel a course that does not meet minimum enrollment, or due to unforeseen events. If that happens, you will receive a full or pro-rated refund. Duke Continuing Studies reserves the right to substitute instructors or change the day a course meets.

Tax Deductions

Course fees and expenses are sometimes tax deductible. Please consult an accountant concerning this matter. Non-credit programs at Duke Continuing Studies do not generate 1098-T forms, in accordance with the following IRS guideline:

Instructions for Forms 1098-E and 1098-T published by the Department of the Treasury, Internal Revenue Service, states “You do not have to file Form 1098-T or furnish a statement for: Courses for which no academic credit is offered, even if the student is otherwise enrolled in a degree program…”

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