Diagram that shows HR at the center of a process

The connections I made will continue for years, and these are people who are in the same industry.

Tykiesha S., 2015

Human Resource Management

SHRM 2019Are you committed to earning the SHRM-CP or SHRM-SCP certification? Let our team of experts help you get there.

As the only SHRM University partner in the Triangle area, our course utilizes both SHRM Certified instructors who are currently working in the industry and the official SHRM certification prep tool: the 2020 SHRM Learning System. Benefits to our comprehensive and effective exam preparation tool include the following:

  • Online access to the SHRM Learning Management System, containing previous exam questions, for 18 months.
  • Gain one-on-one guidance to help you comprehend and learn to apply your new HR knowledge.
  • Engage with the SHRM Learning System as it dynamically adjusts to your interaction and unique learning style.
  • Acquire the knowledge and understand the behavioral competencies you need to prepare to pass the exam by using instructors who have years of experience preparing students.
  • Network and collaborate with peers to share real-life examples and bring HR knowledge and competencies to life.
  • Stay on track to earn your certification with a structured learning experience and support.

The course is held twice per year (Spring and Fall) over 12 week nights; a four-day intensive offering is also available. 

Why choose the Duke HR Management preparation program?

  • Only SHRM recognized preferred provider in the Triangle to offer SHRM-CP/SHRM-SCP exam preparation program
  • Taught by certified instructors and industry practitioners
  • Experienced in offering Human Resource exam preparation programs for over a decade
  • Provides 18 months of online access to practice exercises/tests from program start date
  • Conveniently offered in a weeknight evening format 
  • Awards a certificate of completion from Duke University

Who should attend?

  • Experienced HR Professionals desiring an exam preparation course for the SHRM-CP/SHRM-SCP exams
  • HR professionals wanting to enhance their education or to update their HR knowledge

This program is not a substitute for a general course of HR study.

Topics covered are intended for review by experienced HR professionals.

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Curriculum & Course Details

The SHRM Learning System for SHRM-CP/SHRM-SCP includes four modules covering the comprehensive SHRM Body of Competency and Knowledge™ (SHRM BoCK™) so students learn everything they need for the SHRM-CP or SHRM-SCP exam. 

HR Competencies2020 SHRM

  • Leadership & Navigation
  • Ethical Practice
  • Business Acumen
  • Relationship Management
  • Consultation
  • Critical Evaluation
  • Global & Cultural Effectiveness
  • Communication


  • HR Strategic Planning
  • Talent Acquisition
  • Employee Engagement & Retention
  • Learning & Development
  • Total Rewards


  • Structure of the HR Function
  • Organizational Effectiveness & Development
  • Workforce Management
  • Employee & Labor Relations
  • Technology Management


  • HR in the Global Context
  • Diversity & Inclusion
  • Risk Management
  • Corporate Social Responsibility
  • Employment Law & Regulations (U.S. only)


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The Duke certificate program, based upon the SHRM Learning System® for SHRM-CP/SHRM-SCP Certification Preparation, will prepare you for either the SHRM Certified Professional (SHRM-CP™) or SHRM Senior Certified Professional (SHRM-SCP™) certification exams. 

Course content reflects the SHRM Body of Competency Knowledge.  Students must use the most recent edition of the SHRM® educational products for this course, and may not use outdated materials. 

Completion of this certificate program, while excellent preparation for the exam, does not guarantee success on the certification exam.  It is incumbent upon the student to dedicate additional study time outside of the classroom to prepare for the national exams.

The certification exams are given twice yearly. The Spring exam is given May through July and the Winter exam is given December through February.  Students who plan to sit for either exam need to apply for the exam via the SHRM website as they administer the exam.

Duke University Continuing Studies has no affiliation with exam registration.  It is the responsibility of the student to contact the SHRM Certification Commission and adhere to exam registration deadlines and processes.

Admission to and completion of the Duke HR Certificate Program does not guarantee eligibility for the SHRM-CP/SHRM-SCP exams. The SHRM Certification Commission governs the policies, processes and administration of the national examinations and does require a minimum level of work experience to qualify for the exams based upon education level. Prospective students to the Duke HR Certificate Program whose intent is to sit for either the SHRM-CP or SHRM-SCP examination should consult with SHRM to ascertain if they meet the exam eligibility work experience and education requirements.

To determine years of experience required based upon level of education, see chart below. Visit the SHRM website for the most up to date certification information:

Less than a Bachelors Degree
Bachelor's Degree
Graduate Degree
HR-Related Degree
Non-HR Degree
HR-Related Degree
Non-HR Degree
HR-Related Degree
Non-HR Degree
3 years
in HR role
4 years
in HR role
1 year
in HR role
2 years
in HR role
in HR role
1 year
in HR role
6 years
in HR role
7 years
in HR role
4 years
in HR role
5 years
in HR role
3 years
in HR role
4 years
in HR role
Or you are eligible to sit for the SHRM-SCP exam after one SHRM-CP recertification cycle.
  • Applicants must show that they are working in an HR role for more than 1,000 hours within a calendar year, which equates to 1 year of experience
  • HR experience can be in an exempt or non-exempt capacity
  • SHRM membership is not required to attain the new SHRM certification
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  • Fluency in English (including reading and writing)
  • Understanding that curriculum is based upon US laws and practices
  • Minimum one year work experience as a human resources professional
  • Computer literacy
  • Access to a computer as testing is completed online
  • Valid email account
  • Tuition paid in full prior to start of program

*Eligibility requirements for SHRM-CP/SHRM-SCP exams differ from requirements to enroll in this program.  Visit the SHRM website for the most current information.

Admission is discretionary. Duke Continuing Studies-Professional Certificate Programs- requires students be a least 18 years of age and meet minimum suitability standards. Students are not matriculated Duke University students and university student privileges do not apply to Continuing Studies students.

Duke Continuing Studies reserves the exclusive right, at its sole and absolute discretion, to withhold registration or require withdrawal from the program of, any student or applicant.

Certificate requirements

To earn a certificate of completion from Duke Continuing Studies* the following requirements must be met:

  • Complete all non-graded/graded activities/assignments according to deadlines set by instructor
  • Achieve a minimum score of 80% on the final exam (multiple chances to take the exam)
  • Pay tuition

*The Duke certificate of completion is noncredit and does not apply toward a degree.

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Schedule & Registration


Human Resource Management

Mondays, 6:00 pm - 9:00 pm
Starts 2/10/2020 and ends 4/27/2020 
Duke University - Smith Warehouse (free parking permits provided)

Looking for an alternative? We offer the Human Resource Management - Intensive Track which is ideal for students who cannot commit to a weeknight program, and would prefer to complete the certificate in a more concentrated manner of 4 days instead of 12 weeks.


Private loans are an option for students who do not wish to pay in full with registration. Please note all funding must be approved and paperwork completed prior to the program start date. See Funding Sources below.

Registration Methods

  1. REGISTER ONLINE: using a credit card with our secure, real-time registration system.  Add the course to your shopping cart and follow the instructions for checking out.
  2. Register by Phone at 919-684-6259 during our business hours (Monday through Friday, 8:00am to 5:00pm EST).  Please note that loan applicants must call our office to register.


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Frequently Asked Questions

Who should take this course?

This course is designed for experienced HR professionals desiring an exam review course for the SHRM-CP/SHRM-SCP exams.  Students interested in a general course of HR study might want to consider the Essentials of Human Resources program also offered through Duke Continuing Studies.

Is the cost of books and parking permits included in the cost of tuition?

Yes, the official SHRM Learning System® for SHRM-CP/SHRM-SCP preparation books and one parking permit per student are included in the cost of tuition.  Permits will be distributed on the first day of class and must be returned on the last day of the program as they will be used again for other offerings.  

What books are included with this program? 

This program utilizes the official SHRM Learning System® for SHRM-CP/SHRM-SCP preparation put forth by the Society for Human Resource Management (SHRM).  

What are the education requirements for this program? 

At least one year of HR experience and a Bachelor’s degree is recommended. See the eligibility chart in the Certification section.

What is the difference between the SHRM-CP and SHRM-SCP designations? 

The SHRM-CP is designed for HR professionals whose primary responsibilities focus on HR program implementation, are tactical and operational in nature and function primarily within the HR department.  

The SHRM-SCP, on the other hand, is designed for HR professionals whose primary responsibilities involve designing and planning HR policies and strategies and whose decisions have an impact both within and outside the organization.

After registering, when will I receive additional program details?

Registered students will receive additional program details via email prior to the start of the program.

Is access to a computer required during this program? 

There are required online components to the curriculum therefore students must have regular access to a computer outside of the classroom during the length of the program.  Computers are not required for time spent in the classroom.

After registering, when will I be able to pick up my books? 

Books will be available for pick up the week before the start of the program.  Students will receive an email with details regarding pick up times and location.  If a student is unable to pick up their books prior to the start of the program, the Program Manager will have them available on the first night of class.

How much time should I plan to spend on homework and/or online assignments outside of the classroom? 

The SHRM Learning System® for SHRM-CP/SHRM-SCP preparation consists of four modules that vary in length; each module is, on average, over 200 pages and will need to be read over the course of one to two weeks in most cases.  In addition, online tests are required to be completed each week.  

How often is this program offered?

This program is offered twice per year, once in the spring and once in the fall (typically February and September).  Registration typically opens several months prior to the start of the program.

How do I earn the certificate of completion from Duke Continuing Studies?

Students who participate in and complete all non-graded activities/assignments, achieve a minimum score of 80% on the final exam and pay tuition in full prior to the program start will receive a certificate of completion from Duke Continuing Studies.

Will I be certified as SHRM-CP or SHRM-SCP when I complete this program? 

No. You will not be “certified” as SHRM-CP or SHRM-SCP upon completion of the Duke program. You will receive a completion “certificate” acknowledging that you have met the requirements of the program.

Certification as a SHRM-CP or SHRM-SCP requires passing a national examination and meeting other criteria. For more information on either designation, please visit SHRM Certification Commission online at http://www.shrmcertification.org/

 Will I pass the SHRM-CP or SHRM-SCP exam after taking this class?

Completion of this certificate program, while excellent preparation for the exam, does not guarantee success on the certification exam itself. It is incumbent upon the student to dedicate additional study time outside of the classroom to prepare for the national exams.  Furthermore, students must use the most recent edition of the SHRM® educational products for this course, and may not use outdated materials.

After completing this program, am I eligible to apply for the SHRM-CP/SHRM-SCP exam? 

Not necessarily.  It is not mandatory for students to complete the Duke program or any other education program in order to qualify for the SHRM-CP or SHRM-SCP exam.  However, the material covered in the Duke program will help to prepare individuals who seek to apply for the exam.  Visit SHRM at http://www.shrmcertification.org/ for further details on exam eligibility requirements.

Are the certification exams (SHRM-CP/SHRM-SCP) offered through Duke Continuing Studies? 

No.  Students who plan to sit for either the SHRM-CP or SHRM-SCP exam need to apply for the exam through the SHRM Certification Commission as they administer the exam. (See http://www.shrmcertification.org/) Duke University Continuing Studies has no affiliation with exam registration.  It is the responsibility of the student to contact SHRM and adhere to exam registration deadlines and processes. 

Will the Duke Continuing Studies staff assist me in finding a position?

It is incumbent upon the student to seek his/her own employment through their own endeavors. Duke Office of Continuing Studies provides no assistance with job search, career placement and/or internships nor make any claim or warrant this program will result in obtaining a position of a result of completion.

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Ken Crews is a senior human resources professional who brings over 35 years of human resources and operations management experience across industries such as manufacturing, supply chain, technology and consumer product goods. Currently the Vice President, Human Resources at Lexington Home Brands, he has also held leadership positions at Inmar and Douglas Battery Manufacturing Company.

Ken has a MBA degree from the Walker School of Business at Appalachian State University and a Bachelor of Science degree in Industrial Relations/Political Science from UNC-Chapel Hill. He holds certifications as a SHRM Senior Certified Professional (SHRM-SCP) and a Senior Professional in Human Resources (SPHR).

Ken has previously served on the Board of Directors for the North Carolina Society for Human Resource Management (NCSHRM) and Winston-Salem SHRM.  In 2017, Ken received the Lifetime Achievement Award by NCSHRM and was inducted into the NCSHRM Hall of Fame for his achievement and service to the HR profession in North Carolina.

Angie Blum, SHRM-SCP

Angie Blum is a skilled Human Resources professional with over 16 years of experience in the high tech industry. She is currently working as an HR Business Partner at SAS Institute in Cary, NC. She previously held various HR positions at Cisco Systems. Angie has worked in multiple locations throughout the United States and abroad, which has led to her love of working with globally disbursed teams and leaders. Her areas of experience include executive coaching, workforce planning, project management and HR operations.

Angie holds a Bachelor of Science degree in Marketing from Virginia Tech. Aside from her SHRM-SCP certification she has previously obtained her PMP certification for project management.

John Peterson, SHRM-CP

John Peterson has a background in Talent Acquisition and HR Operations in the technology industry. He is currently an HR Operations Partner at NetApp in Research Triangle Park, NC. During his experience he has learned how technology can increase HR’s ability to deliver a higher quality of service to its employees while driving process efficiency. His primary focus is capitalizing on these opportunities so that HR can align its efforts to the strategic needs of the business. 

John received his Bachelor of Arts in Psychology from North Carolina State University and his Human Resource Management Certification from Duke University.

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Tuition & Funding Sources



Books are included in the cost of tuition. Directions and other details, including book pick-up information, will be emailed prior to the program start date.

Duke Employee Discount

• $100 off the fee of $1445
Duke employee pays fee of $1345
• Student must register and pay tuition in full or have loan “certified” by Duke Continuing Studies, prior to the program start date, in order to reserve space in the program for that term.
• Questions:  Contact Lynn Lieberman at 919-684-2601

Discount must be requested and applied during the registration process and cannot be applied in addition to any other discount that may be offered. You may be asked to verify your status as a Duke employee.

Group Discount

Do you have a group (Duke or non-Duke entity) interested in training?

Contact the Program Manager for details.

Funding Sources

The funding options listed below may not be applicable to all programs at this time. Please contact the organization offering the funding to see if you qualify and if the funds can be used for the program in which you are interested.


Our Professional Certificate programs are non-credit (not degree applicable); therefore, they are NOT eligible for federal education loans. DO NOT SUBMIT FAFSA FORMS for these programs. Some of our programs may offer payment plans. Please see individual program web pages for those details.

Duke Continuing Studies courses are non-degree offerings. Therefore, loans (Wells Fargo Graduate loan, Sallie Mae Smart Option Undergraduate loan, etc.) cannot be construed to imply any degree-seeking status.

Duke Continuing Studies (DCS) will not certify (approve) loan amounts greater than the amount of the tuition, regardless of the amount approved by the lending agency. DCS reserves the right to reject any loan which exceeds the tuition amount. DCS will not be responsible for refunding monies in excess of the tuition. Students needing to secure loan funding for books or other items in relation to the program are responsible for making separate loan arrangements with the funding agency. No loan funds will be refunded to the student.

Should a student choose to borrow less than the tuition amount, the balance must be paid prior to the close of the registration period.


Sallie Mae Smart Option Loan

To apply for this private student loan, visit Sallie Mae’s website, select the Undergraduate Student Loan and then click Apply Now. The following application should populate with the pertinent information for Duke Continuing Studies.

  • Scroll over Student Loans on the top of screen
  • Select Smart Option Student Loan under Undergraduate Student Loans
  • Click Get Started
  • Fill out Student General Information
  • Fill out Permanent Address
  • Fill out School Information
  • DUKE PROFESSIONAL CERTIFICATES, DURHAM, NC, 00292099 should already have populated for the school
  • Select Certificate for Degree/Certificate of Study
  • Select your Specialty or select Other if it is not shown in the options
  • Select Half Time for Enrollment Status
  • Select Certificate/Continuing Ed for Grade Level
  • Enter your Academic Period of the Loan
  • Enter your Anticipated Graduation / Completion
  • Follow the remaining loan application prompts

Wells Fargo Graduate Loan

For information on the Wells Fargo Graduate Loan, please see this Disclosure document. To apply for this loan, visit Wells Fargo. Duke Continuing Studies will be required to certify your loan application for the Graduate Loan should you be approved by Wells Fargo.

You will need to enter the following information after clicking on Apply Now in the Before Starting Your Application section:

  • Find a loan for: Graduate School Expenses
  • I am a: Student
  • School state: North Carolina
  • School name: please type Duke University Continuing Education
  • Grade Level: Beyond 3rd Year Graduate
  • Field of Study: Undecided or select Other and type in the field of study
  • Citizenship: Select as appropriate

Duke Hospital Employees

Duke University Hospital employees may be eligible for support from the Employee Development Initiative (EDI), which helps employees pay for short-term career-related programs, workshops, and seminars. For more information, visit the Employee Development Initiative site or call Duke Hospital Human Resources at (919) 668-2170.

Workforce Investment Act

The WIA provides professional and basic skills training services to those who have been unable to find employment. Please keep in mind that this process can be lengthy, so plan to apply well in advance of the program start date.  For more information on eligibility, the application process, or to find your local Workforce Development Board, visit the NC JobLink Career Center website.


AmeriCorps Education Awards are available only for AmeriCorps volunteers and can be used for educational expenses for non-degree courses, such as Continuing Education courses offered by qualified schools. For more information on qualified schools and programs, contact the National Service Trust at 1-800-942-2677, or visit the FAQ page of the AmeriCorps website.


The Military Spouse Career Advancement Accounts (MyCAA) program provides up to $4,000 (over 2 years) of Financial Assistance for military spouses who are pursuing a license, certification, or Associates degree in a portable career field and occupation. For more information, please visit the MyCAA website.

Wire Transfers

Contact our registration office at learnmore@duke.edu for details on how to send wire transfers. Very specific instructions must be followed in order for our office to receive a successful transfer.

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Policies & Procedures

Refund Policy

Refund and Change Requests must be in writing. To receive a refund, minus a processing fee for each course cancelled, we must receive your written cancellation request at least two weeks prior to the start of the program or course. Should you cancel your registration after you have been given your books and online access, we can only refund the portion of your tuition minus the cost of the books. The books/online access will remain yours. Processing fees are:

  • $20 for course fees under $500
  • $100 for course fees $500 or more

To submit a cancellation request:
Email: learnmore@duke.edu
Fax: 919-681-8235
Registration - Duke Continuing Studies
Box 90700
Durham, NC 27708-0700

Include your name, address, phone number, and course title to be dropped. Refunds will be made in the manner you paid us.

Online Classes

There are no refunds or cancellations for online courses.

Bad Checks

If a check is returned for insufficient funds, we will charge a returned check fee of $35. Checks will not be resubmitted. The replacement payment must include the additional $35 and be in the form of cash, money order, or credit card.

Course is Filled / Waiting List

If a course is already filled, a waiting list is usually available instead. If you are interested in placing your name on the waiting list, follow the checkout instructions to do so. If a space becomes available, a registration staff member will call you and ask if you are still interested. If you are interested, registration staff can take your payment information over the phone and complete your registration at that time.

If We Cancel a Course

Sometimes we have to cancel a course that does not meet minimum enrollment, or due to unforeseen events. If that happens, you will receive a full or pro-rated refund. Duke Continuing Studies reserves the right to substitute instructors or change the day a course meets.

Tax Deductions

Course fees and expenses are sometimes tax deductible. Please consult an accountant concerning this matter. Non-credit programs at Duke Continuing Studies do not generate 1098-T forms, in accordance with the following IRS guideline:

Instructions for Forms 1098-E and 1098-T published by the Department of the Treasury, Internal Revenue Service, states “You do not have to file Form 1098-T or furnish a statement for: Courses for which no academic credit is offered, even if the student is otherwise enrolled in a degree program…”

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