This self-paced program is available 24/7 providing you with the flexibility to train at the pace, location and time of your choosing. It aligns with the IIBA® BABOK® Guide and will prepare you to sit for the CBAP® Exam.
Participants will gain theoretical and practical expertise in all Knowledge Areas of the BABOK® Guide and learn how to determine the overall business and information needs of their organizations to develop solution strategies accordingly. You’ll learn how to successfully define and manage requirements, effectively elicit information from stakeholders and how to analyze and solve business problems.
This program is composed of four courses and delivered on-demand for self-paced training.
Core Competencies of the Business Analyst
This course provides a well-rounded introduction to the role of the business analyst. It provides a high-level overview of all of the BABOK® Guide knowledge areas.
Module 1: Core Concepts: Business Analysis Roles and Responsibilities
Module 2: Life Cycles
Module 3: Enterprise Analysis
Module 4: Business Analysis Planning and Monitoring
Module 5: Requirements Management and Communication
Module 6: Elicitation
Module 7: Requirements Analysis
Module 8: Solution Assessment and Validation
Model and Document Your Requirements
This course outlines how the business analyst defines and communicates project requirements and introduces a variety of modeling and documentation techniques with real-world applications. The Requirements Analysis knowledge area is explored in depth.
Module 1: Overview of Requirements Analysis
Module 2: Context Diagrams
Module 3: Use Case Diagrams
Module 4: Use Case Descriptions
Module 5: Workflow Models
Module 6: Activity Diagrams
Module 7: User Interface Requirements: Usability
Module 8: User Interface Requirements: Navigation and Information
Module 9: Data Modeling
Module 10: Class Models
Module 11: Business Rules
Module 12: Non-Functional Requirements
Collaborate with Stakeholders to Elicit Requirements
This course outlines the core functions of the business analyst in the context of elicitation and presents a variety of techniques for performing elicitation, along with ways to overcome typical challenges associated with those techniques.
Module 1: Overview of Elicitation
Module 2: Elicitation Context
Module 3: Document Analysis
Module 4: Observation
Module 5: Interviewing
Module 6: Brainstorming
Module 7: Requirements Workshop
Module 8: Prototyping
Module 9: Surveys
Module 10: Focus Groups
Module 11: Interface Analysis
Module 12: Reverse Engineering
Module 13: Quality Function Deployment
Module 14: Selecting Elicitation Techniques
Plan, Manage, and Communicate Requirements
This course examines the role of the business analyst in the Business Analysis Planning and Monitoring and Requirements Management and Communication knowledge areas. You will learn to identify stakeholder needs, determine requirements risks and deliverables, manage scope and the requirements baseline via traceability and change control, assess communication needs, perform structured walkthroughs, and plan business analysis and requirements management activities.
Module 1: The Business Analyst Role in Context
Module 2: Stakeholders and Risk
Module 3: Business Analysis Planning
Module 4: Influences on Requirements Activities
Module 5: Requirements Management
Module 6: Change Control
Module 7: Business Analysis Communications
Features of CEG eLearning
There are no courses open for enrollment at this time.
Admission is discretionary. CEG/Duke University Management Training programs require students be at least 18 years of age and meet minimum suitability standards. Students are not matriculated Duke University students and university student privileges do not apply to CEG/Duke University Management Training programs students. CEG/Duke University Management Training programs reserve the exclusive right, at their sole and absolute discretion, to withhold registration or require withdrawal from the program of any student or applicant.
After completing the certificate program, fulfilling the course requirements and passing post-course exams, participants receive a letter grade and certificate of completion jointly issued by CEG/Duke University Management Training Programs.
Requests for transcripts should be directed to CEG at email@example.com
1-800-288-7246 (U.S. only)
Certificates are of non-credit status and therefore do not apply toward a degree.
You will receive confirmation of your registration.
Note: Once registered, enrollment details will be emailed by our partner, Corporate Education Group (CEG,) at least a week prior to the start date of the course/program.
Questions regarding course participation should be directed to a CEG Training Advisor at 1-800-288-7246 (US only), +1-978-649-8200 or firstname.lastname@example.org.
*Discount must be requested and applied by our registration team and cannot be applied in addition to any other discount that may be offered. Contact email@example.com for assistance. You may be asked to verify your status as a Duke employee.
Notice of cancellation, (which occurs prior to the beginning of a program or course) and withdrawal, (which occurs after the beginning of a program or course) should be conveyed via email to the organization which processed the registration initially: Corporate Education Group (CEG) or Duke Continuing Studies (DCS). This notification email should include the first and last name used to register for the course/program, the title of the course/program, start date and the reason for cancelling or withdrawing.
Refunds, if applicable, are issued by the organization which originally processed the registration, paid only to the recipient who originally purchased the course/program and credited to the original source of payment.
For Instructor-led classroom-based or Virtual programs:
Refunds for cancellations or withdrawals will be made to REGISTRANT on a per course basis in accordance with the following refund schedule:
For Asynchronous (self-paced) online programs:
Refunds for cancellations or withdrawals will be made to REGISTRANT on a per program basis in accordance with the following refund schedule:
Cancellation of a course/program by either CEG or DCS entitles the student to a full refund.
For questions or to send a written notification of cancellation or withdrawal:
1-800-288-7246 (US only)/ +1-978-649-8200
Duke Continuing Studies:
Course fees and expenses are sometimes tax deductible. Please consult an accountant concerning this matter. Non-credit programs at Duke Continuing Studies do not generate 1098-T forms, in accordance with the following IRS guideline: